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Printer mfc9840cdw printing a red & black line down the right side of the page? why?

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Posted on Jan 02, 2017

SOURCE: Black lines on the right side

I have had this same issue, and the people at HP keep telling me it's an application problem. I've never had the issue before I installed the HP LJ 1020. Down the side of any page with any graphics, you get what look like line markers. I have tried reinstalling the drivers multiple times, and reinstalling MS Office 2003, and still the same issue. This issue does not exist with an HP OJ 6110, which I had before. I even had the LJ 1020 replaced, to see if it was just that printer that was defective, but the new printer still had the same issue. My solution is to buy something other than HP LaserJet 1020. And the tech staff at HP were completely UNHELPFUL. They just kept insisting it was not the printer, and it so obviously WAS.

Posted on Aug 08, 2007

  • 30 Answers

SOURCE: HP LaserJet 1020 Prints a Black Line when at the right side when using Ms Word 2007

First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not. Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista. Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions. Kent

Posted on Aug 23, 2007

SOURCE: Black lines on the right side

The vertical black line at the right-hand side of the page when the printed document includes an image is a problem with all currently available HP Laserjet 1018, 1020 and 1022 drivers. While waiting for HP to fix the problem (they haven't even acknowledged it yet in their webpage) you can bypass it thus: a) Click on the 'Properties' button. b) Click on 'Finishing' and select 'FastRes1200' (this makes the line narrower). c) Click on 'Basics' and select 'Rotated', i.e. printing the page from bottom to top (this elliminates the line completely, in combination with 'b' above). This is a home-made solution I found after numerous trial-and-error attempts and having downloaded several drivers from the web. As a token respect to all of us who have paid money to buy these printers, I hope HP will soon recognize and solve the problem.

Posted on Sep 25, 2007

  • 2 Answers

SOURCE: black line down right side of paper

On the ADF check the twink mark on glass scanning mirror

Posted on Oct 15, 2007

  • 2072 Answers

SOURCE: vertical black line down right side

Did you carefully inspect all through the paper path for some fuzz, or a small piece of paper smearing the print?
The other issue would be the fuser. Do you see any reprinting of images or letters in that area?
What you can do is set the machine to print 2 or more pages and open a cover or turn off the power to jam the prints in the machine. See if the line is on the drum or not. If not then you have a fuser roller issue which would require replacing the fuser.

Posted on Mar 06, 2008

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