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I have a Dell Inspiron 8600 Laptop which has Roxio Creator 2009 installed. I wish to uninstall this software but am having problems doing so. I tried removing the program through add and remove programs but was unable to do so. I then tried to manually remove it which succeeded to a certain degree, although I was unble to remove a number of .dll files as it said they might be write protected or currently in use. The main problem is that now that I have only partially removed the program it keeps trying to reinstall itself whenever I right-click on the mouse. Is there anything I can do to completely remove the program or prevent it from trying to reinstall itself?

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You can download a program called Revounistaller from here and use it to remove the program completely,You will need to let the roxio reinstall first and when you run Revounistaller,Select the roxio program,select advaced, the select all and delete all the left over files that are found in both list. This will remove all files associated to roxio.

Posted on Aug 25, 2010

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http://www.roxio.com/enu/support/c2009/software_updates.html

2.) Update your CD/DVD burner drives. This can be done by going to the manufacturers website and checking for updates. (Ex: If you purchased your computer from Dell and it came with a built in burner, you'd check Dell.com for updates.)

3.) Update the PX Engine. This is Roxio software that communicates with the CD/DVD burner drives.

http://kb.roxio.com/search.aspx?URL=/content/000070GN&PARAMS=set-locale=en

4.) If all else fails, try visiting this KB article:

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Remember: Roxio Creator 9 and Roxio Creator 2009 are NOT the same things!! Creator 9 is an old software application that Roxio does not support.

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If you haven't already, you might want to uninstall then reinstall the program. Sometimes a program will seem to install correctly when it hasn't or, become corrupt over time. If you do this and continue to experience the same issues with the program then you may need to move onto troubleshoot the issue further.

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There is a patch from Roxio to resolve this error!

http://kb.roxio.com/content//kb/Creator/000217CR


Deadog4201

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