Question about Dell 3130cn Color Laser Printer

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It says load mpf plain paper, but there is paper in both trays, and it wont print my document

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Check to see if the settings are pointing to the MPF paper feed, if it is then you can either change the settings to point in the direction of tray one or tray 2. If its not, then you have to open the front and single feed the paper..

Posted on Oct 30, 2010

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1 Answer

MPF 024-969


Is the paper pushed all the way back into the MPF?
If yes, what type/size paper is your application sending?
If you try to print the internal Printer Settings report, does it print?
This error typically means that no paper is sensed in the MPF OR that the wrong type/size paper is in the tray. (MPF settings do not match job specs)

Oct 27, 2009 | Dell 3010cn Laser Printer

4 Answers

Dell 3110cn - Load MPF 024-969 letter plain error msg


dell mfp laser 3115cn giving me 024-969 no paper detected

Oct 26, 2009 | Dell 3110cn Laser Printer

2 Answers

Dell 3000cn keep getting load mpf when i try to print but there is paper in the tray. how do I get it to recognize the paper. I've changed nothing on the computer but this just started to happen! please...


I have a Dell 3010n myself, and a few times I did run into that "Load MPF" issue.
1.) Before printing a document, please check and see the properties. i.e. Kind/type of paper, which tray, or if printing envelopes or any other document than a regular 8 x11 paper. Putting all the tray and paper type selection on "Auto" can be very helpful.
2.) On the printer itself, there is a menu button where you can configure the type of paper, i.e. regular 20 llb. copy/print paper, glossy photopaper, thicker paper - after you place a fresh load on the paper tray and slide it in, usually it will ask you which type of paper you just loaded. Make sure it is the same settings as the document that you are trying to print: i.e. if document settings on computer was set to print on photopaper and you have regular paper on the tray, the printer will do a "Load MPF".
The paper sensor on it is amazingly (for a Dell, that is) sensitive and it can differentiate across a lot of paper types/thickness. If you have several computers and user across a network, and there are several paper-type settings done on the printer itself, this "Load MPF" issue will present itself more often.
In my case, it's simply because the person who recently changed the paper-type to glossy cover paper from some user who previously printed to a transparency forgot to revert MPF/Tray 1 to regular copy/print paper. Most cases, the printer setting on the PC has been left to print on to a transparency by default, so even if I stack the tray with copy paper to the hilt, it still will do "Load MPF".

Jul 25, 2009 | Dell 3010cn Laser Printer

1 Answer

A dell 3010 which prints fine from webpages etc. but refuses to print from out look and says load plain mpf 024-969 when there is paper in the machine which it was previously happy to print on.... very...


Outlook's printer options are set to load paper from the Manual Paper Feed (mpf) instead of the regular paper tray.

In outlook, select file->print and look for the printer properties button on that dialog box.
Select the paper tray you want to use (or simply uncheck "MPF" or "Manual Paper Feed") and hit OK.


Jun 14, 2009 | Dell 3010cn Laser Printer

3 Answers

Dell 5100cn won't recognize mpf tray


Go to the printer web page by entering the IP address of the printer in an Internet Browser.
click Printer Settings menu entry
If the Substitute Tray value is not MPF Feed, click on the Printer Settings tab
Set the Substitute Tray value to MPF Feed
Click the button Apply New Settings, it will request the admin id & password for the printer.

In trying to resolve this issue, initially I set the Tray Settings to Panel Specified from Driver Specified at the printer's panel. Since the issue was resolved with this set, I just left it that way.


Nov 01, 2008 | Dell 5100cn Laser Printer

1 Answer

Printing Labels


The MPF is simply the "Manual Paper Feed".
Your printer is set by default that the MPF paper type is "plain paper". Since you are telling the printer that you are trying to print lables, the printer is simply telling you that you need to load the MPF with lables.

If you say "ok", the printer sould continue and print the lables.

If you only print lables, the you can change the default paper for the MPF tray to "lables", and then you will no longer be prompted to load the tray.

Sep 25, 2008 | Dell 5100cn Laser Printer

2 Answers

3010 dell color laser


Ok,

I've went around and around with the same problem (bug) and finally found a solution. Here is the deal. You have to exactly match the settings for the MPF tray in the aplication softwares to the MPF tray settings set from front panel on the printer.

I found this problem when trying to print on gloss paper. The MPF tray had to be set for "Coated 1 Side 2" in both the application and on the front of the printer.

Lets say I'm printing a Word Document. Go to file, print, select the Dell printer, then select properties, select paper tray, set paper source to MPF, set MPF settings to ""Coated 1 Side 2". Click OK.

Now do the printer setup. From the front panel on the printer.
Press Menu, press the down button to Tray Settings
Press center button to select.
Display now asks for paper type. Press center button.
Displays MPF. Press center button.
Push down button until you see Coat1 Side2
Push center button to select.
Press Menu to exit.

I only print on gloss so I have to set the MPF tray to Coated 1 Side 2. I was told this slows the feed and that is needed for coated papers. Now you could probably use another setting as long you set both the MPF tray in both the application and the control panel to match exactly.

Aug 19, 2008 | Dell 3000cn Color Laser Printer

8 Answers

Dell printer 3100 cn laser


I had the dreaded 024-969 and was just able to print a test page.

I removed paper and reached inside the MPF. There's a spring-loaded lever facing upward, toward the back of the tray that the paper rests on and depresses. I toggled this up and down a dozen times.

I vacuumed out the entire tray area and then blew air into the same area by reversing the shop vac hose connection to the output hole.

Printer now prints.

Jun 11, 2008 | Dell 3100cn Laser Printer

1 Answer

Dell 3000cn laser printer


This is usually related to the way the tray or trays are configured on the printer or the way the program from which your printing from is configured. If you are using ms office, as an example, if the instructions to the printer from the software (ms office) say to print this document to the Multi Purpose Feeder tray (MPF) using plain paper and there is no plain paper in the MPF, you will get this error. Conversersly, if the printer's MPF is configured to print only legal size paper, and the software you are using is sending a print job to the printer telling it to use letter in the MPF, you will get this error. Basically, the printer settings and the settings from the software must match in order for this error to not occur. The settings for the printer can be changed usinig the operators panel of the printer. Directions for this should be available in the users manual or from support.dell.com. The setings for the software shold be in the print properties/preferences of the software being used.

May 19, 2008 | Dell 3000cn Laser Printer

2 Answers

Error Message on Dell 5100cn


you select the cassete of your printer it is saying to put paper by manual feed

Sep 11, 2007 | Dell 5100cn Laser Printer

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