Question about Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Turning on the camera the lenses go in and out and the access appears on the screen.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 25, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I fix "lens error" problem described below?


usually caused by particles in the lens advance and retraction mechanism.may need cleaning by expert.but first try to GENTLY pull the advanced lense out up to fully out position.note the word GENTLY,otherwise the camera will be ruined.

Dec 10, 2015 | Nikon Coolpix S3000 Digital Camera

2 Answers

How do I make these Snapchat lenses work?


    1)Get your snapchat app updated. Visit the app store, hit updates from the bottom right, and presto.
    2)Now, go to settings on your snapchat home screen and turn "filters on."
    3)Open latest version of app and make sure your face and make sure your front facing camera is active. Now long press the screen on your face to load the lenses. You can scroll horizontally through them and for most you'll need to follow an instruction for it to work properly such as opening your mouth or raising your eyebrows.
    4)Get your selfie face on. Lenses
      1)Camera screen
      2)If your rear-facing camera is active, switch to Selfie camera.
      3)Press and hold on your face! Lens options will appear below
      4)Swipe left to select the lens you want to use
      5)Follow any action prompts that appear
      6)Tap capture button to take a snap, or press and hold on the capture button to record a video.
How to use Snapchat lenses filters update 2015 Got your selfie face on

Sep 17, 2015 | Computers & Internet

1 Answer

Well, the camera just shut off, and it went to a black screen it said Access in white letters and the lens kept going in and out, then finally went in and it said please turn off and on again and then it...


there is a problum in lense block actually it cannot get the correct focus thats why camera appear access in this case lense block is repaired with authorised person or change new one

Aug 20, 2010 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Have a brand new EOS 100D with Canon image


Have you actually cleaned the contacts or are you just looking at them and they "look" clean? Clean them with a cotton swab lightly dampened in rubbing alcohol.

Feb 28, 2010 | Canon EOS Digital Rebel XS / 1000D IS...

1 Answer

I dropped my camera and now when turning camera on the shutter comes out for about 2 seconds then it beeps and then it goes back in, I can view photos but not take any.


The most of cases problems is your camera lense wont come out properly. it's appear to be a electronic problem but it's defenetly a mechanical problem. do do as i say. turn on your camera and after lense came out quickly remove the battery. after that camera lense move out shake it well. shake your camera well. your target should be remove if ther any blocking thing the way your camera lense come out. if this way wont work you have to open your camera and check your mechanism. some time it can be broken lense.

Jul 09, 2009 | Casio Exilim EX-S880 Digital Camera

1 Answer

I own a sony cybershot dsc w35 when i switch on the screen displays "turn the power off and on again" help?


Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jun 25, 2009 | Sony Cameras

1 Answer

Petax Optio E60 lens error of 0x15110000


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jun 13, 2009 | Pentax Optio E60 Digital Camera

1 Answer

Sony cyber shot dsc-n2


There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

Good luck!!!!!!

May 14, 2009 | Sony Cyber-shot DSC-N2 Digital Camera

1 Answer

ACCESS


turn it on
take hold of the end of the lense and gently pull and twist you may hear it click but do not force it, then turn it off and on again and the problem may be solved

Oct 29, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

Not finding what you are looking for?
Sony Cyber-shot  DSC-W55 Digital Camera Logo

Related Topics:

17 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

kakima

Level 3 Expert

102366 Answers

james laughton
james laughton

Level 3 Expert

2002 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

20118 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...