This step is to clean the print queue, be sure you have a copy of the existing file your trying to print. -click start(Circle windows logo in 7 and Vista) -click run (click on a bar just above logo for7 and Vista) -type"services.msc" then press <enter> -look for Print Spooler -right click and restart -check if the printer queue is clean
Testimonial: "saved for the net blockage thanks"
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