Question about HP Photosmart C6180 All-In-One InkJet Printer
There is some mal-functional issue with your printer. If the print-out comes out "Green" or something similar with weird colors instead of black (when you copy black), that means the black cartridge is not printing. Suppose, when you copy and document with black text without Black cartridge installed, you'll get the same result.
There's another settings on Hp Printing Preferences page, please check it... when you enter the "Print Preference", you'll see color settings on the "color" tab. From there, make sure that the "High Quality" is not set in the "Print in Greyscale" set it as "Black Ink Only" (Open the Printers and Faxes folder, right click the printer's icon to open the "Printing Preference"). Even if you give black print command, you'll get the high quality print outs unless you change the settings to in the "Print in Greyscale" to "Black Ink Only".
First let's try with this page.. Right-click somewhere on this page, select "Print" and on the "Print" window, click "Preference" again click "Color" and click "Print in Greyscale" the select "Black Only", then "Ok" and click "Apply" then "Print" and check what's the result of the print. If it's normal as black prints, then your problem is fixed, means you have to check the printing preference before you give another print job command.
If your black cartridge or black cartridge's print head is not giving out ink, then you'll get no prints on the paper.
Let me know after you are done. If i combine two or more troubleshooting measure, you may get confused.
Posted on Aug 25, 2010
If the printer had been sitting or not printing in colors for some times, weeks or months, then the ink in the print heads orifices had dried. In that case the print head must be removed and soaked in isopropyl alcohol or cleaning solution for at least 24 hours to clean up.
In some case the print head assembly must be replaced.
If the printer was printing fine right before replacement, then there is instead something wrong in cartridge or in installation procedure.
In that case ensure that the plastic strip on cartridge orifice had been removed and that procedure had been performed properly.
If that does not sort out the problem, then the non working cartridges may be defective.
Also the printer may malfunction if you are using refillable cartridge. Use of non original cartridges may also be the cause of the problem.
If you did print head cleaning from software, that does not necessarily mean that the printhead is not blocked. The procedure is largely ineffective against clogged printheads.
By the way the problem is either print head or cartridges, test different (but new and original) cartridges, if that makes no difference, printhead must be removed and soaked in solution for a couple of days, or replaced.
Posted on Aug 25, 2010
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Posted on Jan 02, 2017
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