Question about HP Officejet 6200 All-In-One InkJet Printer

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6210 all in one printer

I can't fax or receive faxes. On my screen on the printer it has phone off the hook, and I can't get it off it. Can anyone help me?

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Phone off hook means to say that the printer is connected to a fax line and the fax line is in use. That message won't disappear until you disconnect the phone cable on the printer or no one is using the line for fax.

Jiffy Epe
HP Tech Support Representative

Posted on Aug 28, 2008

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2 Answers

Can't receive a fax


Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
Have a nice day and do not forget to rate please...!

Mar 15, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I can send a fax but can't receive a fax.


Hey. Try to plug only your line in the fax machine. Test if you can received. There may be a conflict between these machine.

Jan 30, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

When I fax it says phone off hook. I get a message stating no answer.


Try dialing the FAX-number with your cell-phone.
Do you hear the "ring", or does the telephone-company give you a "busy" signal ?

Some FAX machines are "busy" -- receiving many FAXES from multiple customers -- reprogram your FAX machine to "retry" a few times.

Or, when a receiving FAX runs out of paper, it sometimes refuses to accept "new" faxes.

Nov 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I have a HP 6210, it is not hooked up to computer. I only want to use it to receive and send faxes but its not working


The following link will take you to your user manual on the HP.com web site. Go to fax setup (chapter 10) then "Choose the right fax setup for your home or office". It shows several scenarios to setup your fax. Hopefully you can find what you need. GOOD LUCK!


h10032.www1.hp.com/ctg/Manual/c00238458.pdf

Oct 14, 2009 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Phone Line Requirements for HP 6210 All-In-One Fax


If you do that I believe what will happen is that the Fax machine will answer your phone,unless you can set it to not answer until after so many rings, and you answer it first,beofere that number of rings. You will have to installor program  the software for the fax part of your printer . 

Feb 05, 2009 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Setting up fax with modem


try to used the two conductor cable that came with the printer itself.
- at the same time ask for a filter from your phone provider
- the printer should be direclty connected to the phone walljack
- if you have all this kind of set-up you will be able to recieved faxes now..

send comment/feedback fo furthere troubleshooting...

Aug 30, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP 6210 all in onei


once make a setting restore factory default

Jul 11, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Fax does not work, and I don't have the booklet for troubleshooting


Cannot receive a fax unless someone is there to push the button to reveive. How can I set up to receive automatically?

Jun 10, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP OfficeJet 6210 Error Code 392


Error 392

Unable to complete the handshake.

*Try to send the fax at a different time when telephone line conditions have improved.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=421991

heres the link for all other codes listed with your hp

yes there depends on system you have the fax can go threw after the answering service ended

May 07, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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