Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Error code C-D351 on a Bizhub C250

This error code apears on the screen when we turn on the printer. Do you know what this error mean and how can we solve the problem...?

Thank you!

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  • LupitaR May 12, 2008

    This is the message that apears on the screen when I turn on my Konica Minolta Bizhub C250:

    Malfunction detected. Please call your technical representative.


    I already reboot it, also pressing the utility key, but it keeps on apearing...

    What else can I do?

  • LupitaR May 13, 2008

    Yes, when I reboot again pressing the utility key, it comes a blank screen with a message of Trouble reset, I press it and it apears OK, then I reboot again and it comes again the message: Malfunction detected. Please call your technical representative.
    But that error message apears in a two divided screen. I'll take a picture of the screen and attach it to a comment tomorrow... so you can see it...

    Thank you!!!

  • LupitaR May 22, 2008

    I don't know why I posted a comment with images since last week and the message doesn't appear... Please email me to



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Didn't find this code, so dis you read the code correctly and is the model write. you can try troble reset. turn off printer and then on again, holding utility key down. push trouble reset, and reboot again.

Posted on May 11, 2008

  • Illar Lumiste May 13, 2008

    after rebooting with utility key, did you came up with blank display, where is only trouble reset button ???? pushed trouble reset and reboot again.
    I looked one more time for this code (C-D351) and i just cant find it. so sorry, i can look this code later on, when i have a little more time.

  • Illar Lumiste May 14, 2008

    ok, i looked up a little and found the description and maybe a solution for this. pleas leave you e-mail address and i will froward it to you.


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I have come across this kind of problem.

Is your BizHub on the network? If yes, please switch it off completely, and take the Ethernet cable out of the BizHub.

Wait for atleast 30 seconds and reconnect the cable. Now start the printer again and see if the error message goes away.

Hope this helps!

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