Question about Rta International GardenSun Tall Patio Heater

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GardenSun gas patio heater spare parts in Australia ? Require top stainless steel mesh burner plaque,approx 11" dia.

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Posted on Jan 02, 2017


SOURCE: patio heater with table

It would seem you are having a pressure problem. As the burner uses more fuel, it apparently is not keeping up with the fuel needs. This would indicate a loose fitting somewhere. Start at the bottom and where the regulator attaches to the propane tank. Then move to the other side of the regulator where it attaches to the hose/tube that goes up to the burner. Lastly, check where the hose or tube attach to the burner. Spray a little soapy water around the different fittings and watch for bubbles. If you find a leak, tighten things down. Leaks are often associated with changing tanks, moving the heater around, or fittings not being tight.If the heater is a used one, be sure all the normal maintainence is done. Bugs are attracted to the soot and get in all the small areas. This affects the burner and pilot light area. Spiders make webs in the pilot light tube and in the burner as do other bugs.

Posted on Jul 20, 2008

  • 279 Answers

SOURCE: I purchased GardenSun Patio Heater Model: HSS-A-SH

Go back to where you got it and tell them. They should provide the needed pieces, free. If you have to buy them, they still should know what to give you. Good luck...Lee

Posted on Nov 26, 2009

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Why does the heater turn off?

If it's thermostatically controlled, if shuts off the burner when it reaches the set temperature. Is the pilot flame going out too? These heaters require a certain amount of fresh air to operate properly. If the oxygen level gets too low, it is designed to shut off completely for your safety.

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Need an owners manual

I don't have a manual for that product.
Garden Sun appears to a Chinese company direct-selling patio heater product through distributors in US.

There are no product manuals on site.
There is a link for service.
Probably the link for service is about SALES, and nothing to do with faulty products, or repair parts.
I doubt there are repair parts of any sort for the heater.

This type product usually has 30-90 day warranty through the seller where product is simply replaced for new one.
Afterward there are no parts or general repair protocol, and short time later, the product is discontinued and new model takes its place.

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1 Answer

How much does the hss-a-ss stainless steel patio heater cost?

There are many generic patio heaters that use standard model codes, it can be very difficult to find who the supplier is. HSS or SS is a standard Chinese factory code, to find a price and supplier take a look locally or via the web and ask for Chinese patio heaters. Worth asking if they have a stainless steel burner, many just fit a chrome or tin plated burner, for more information found this very useful specialist patio heaters.

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Need a parts list for a sahara big burn patio heater

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My 2 year old (rusted and looking like a 10 year old) Pilot goes on lights the heater, burns for about 2 minutes and goes out. I tried another regulator, same problem. Gas tank is full. The pilot light...

Heaters that have rusted are tin plated or chrome finish, it can be hard to get a stainless steel heaters since some traders sell heaters as stainless steel but don't tell you the burner is made of tin. If you get a new heater just ask the question, is the burner tin or stainless steel? The problem with a burner that goes out can be a simple as changing the thermocouple, these are consumable and last between 2 to 5 years depending on use and storage. But if you have a yellow tipping this is not good, this can be caused by wrong fuel mix or faulty gas valve and is not an easy fix. Found this site very useful patio heater problem solving. Lots of info.

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1 Answer

The pilot goes on but when i un-depress the gas knob to turn the burners on it goes out..hence no flame. what's teh problem?

Generally this is caused bu a worn thermocouple, these last form 2 years up to 6 years but will wear out at some point. For help see patio heater problem solving, these patio heater specialist have helped me in the past.

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Need parts list for a Sunjoy brand model G-ph018pss stainless steel patio heater.

Patio Heaters Genuine Spares And Replacement Parts

This is the best that I could find. I believe that items like this are imported from China with no support stock of spare parts. In the old days, one could locate the manufacturer in the US and buy any individual part he wanted.

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1 Answer

I purchased GardenSun Patio Heater Model: HSS-A-SH and no screws or bolts came with it. How do I get or replace them? Thanks

Go back to where you got it and tell them. They should provide the needed pieces, free. If you have to buy them, they still should know what to give you. Good luck...Lee

Nov 24, 2009 | Stainless Garden Sun Steel Propane Patio...

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