Question about Konica Minolta Bizhub 362 Copier

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I had a paper jam now something is topping the paper tray from going back in to place.

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Remove the tray put the machine on after ready replace the tray

Posted on Aug 27, 2010

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1 Answer

Paper jam at the rear of my Brother 5910DW printer The paper doesn't go through the roller at the back.


Don't fill the paper all the way to the top. Just load half the tray and try it. Also make sure the top tray for faxing is clear of any paper.

Nov 10, 2014 | Brother MFC-J5910DW Color Inkjet...

1 Answer

How do I fix this? I don't have a paper jam, pulled the tray out to load more paper and now the tray will not go back in all the way


Check the feed rollers located on the top bottom side where the tray is to slotted in. See if it's out of place. Have to secure it back in position.

May 06, 2014 | HP LaserJet CP1215 Color Printer

1 Answer

Jamming from all trays, all paper types. Accordion-type paper jamming taking place right behind bypass tray (section C on printer diagram).


The accordion folds indicate all the types of paper are striking something beyond the feed point. There is probably a scrap of paper stuck in the machine, no doubt out of sight and hard to find. If you are able to locate and remove the obstruction, operation should be back to normal

Dec 20, 2012 | Ricoh MPC4000

1 Answer

Paper jam printer 3524


Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Pull the paper tray completely out of the printer.

Pull the jammed paper up and out of the printer.

Press the cover release button and then open the front cover.

Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

Open the jam clear cover. Pull the jammed paper out of the fuser unit.

Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

Pull the Duplex Tray completly out of the printer.

Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

Put the drum unit assembly back in the printer.

Put the paper tray in the printer.

Close the front cover.

Dec 21, 2010 | Office Equipment & Supplies

1 Answer

Paper jam


You are receiving this error message because there is a paper jam or the top (photo) tray is not securely in position and the printer cannot initialize. This error message can appear for an ESP 7, ESP 9, ESP 7250, or ESP 9250 all-in-one printer.
To resolve a paper jam, we have an easy Step-by-Step Solutions and Repair tool. Within the tool, select All-in-one printer, then Paper jam.

When you clear the paper jam:
  1. Make sure you open the paper output tray and inspect the top tray for photo paper that could be jammed inside or that remains in the nip at the entrance.
  2. Pull out the bottom paper tray and clear any paper jams.
  3. Remove the duplexer from the back of the printer and clear any paper jam.
NOTE: Curled photo paper could induce a paper jam. To prevent curling:
  • Store un-printed paper in a tightly closed plastic bag or in its original packaging.
  • Store sealed packages of paper flat, and not on
  • When you are ready to print, take only the paper intend to use immediately.
To remove curl in photo paper:
  1. Place the paper in a plastic bag or in its original packaging.
  2. Gently bend the paper in the opposite direction of the curl, then insert it into a tube-a paper towel tube works well.

    NOTE: The tube should be larger than 1.5 in. (4 cm) in diameter.
  3. After a few minutes, remove the paper from the tube.
  4. Remove the paper from the plastic bag or packaging.
  5. Verify that the curl has been removed from the paper. Repeat the steps above if necessary.
If the top paper tray is not securely in position and the printer cannot initialize (you may hear a grinding noise, and the top paper tray will not open), contact Kodak.

Nov 02, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

I had a paper jam and I took the back off and this


Step one: Remove any loose paper

Remove all loose paper from the input and output trays.

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Push the button on either side of the rear-access panel or the duplexer (two-sided printing accessory) and then remove the panel or duplexer.


4. Find any jammed paper inside the product, grasp it with both hands, and then pull it out of the product, toward you.


5. If the product has a duplexer, push the latch on the top of the duplexer and lower its cover.

6. Carefully remove any jammed paper.

7. Close the cover.

8. Reinsert the rear-access panel or the duplexer into the product.

9. Plug the power cord back into the product.

10. Turn on the product.

Step three: Open the top cover and clear the jam

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Open the carriage access door. The carriage moves to the right side of the product.


4. Gently pull the paper out of the rollers.



5. After clearing the jam, close the carriage door.

6. Plug the power cord back into the product.

7. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step four: Clear the jam from paper tray 1

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the output tray and then check for jammed paper in input tray 1.

Use these steps to remove any jammed paper.

a. Raise the output tray.

b. Grasp the jammed paper and pull it out of the product, toward you.

c. Lower the output tray.

5. Plug the power cord back into the product.

6. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, and if paper tray 2 is not installed on the product, proceed to 'Step six: Clear the jam from the automatic document feeder (ADF).'

· If the issue continues, and if paper tray 2 is installed on the product, proceed to the next step.

Step five: Clear the jam from paper tray 2

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the product off tray 2.

5. Remove the jammed paper from the bottom of the product or from tray 2.

6. Reposition the product on top of tray 2.

7. Plug the power cord back into the product.

8. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step six: Clear the jam from the automatic document feeder

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Remove the ADF input tray and open the ADF cover.

4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside.

5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

6. Check the ADF paper path for jammed paper.

7. Check for jammed paper where paper enters the ADF paper cleanout.

o If the paper comes out with gentle pulling, proceed to step 9.

o If the paper does not come out with gentle pulling, follow these instructions.

1. Open the ADF, and then use both hands to gently loosen the paper.

2. When the paper is free, gently pull it out.

3. Close the ADF.

8. Lower the green lever.

Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.


9. Replace the ADF input tray.

10. Check the following to make sure that the ADF frame and parts are secure and correctly set up.

o Make sure that the ADF frame is secure and attached correctly.

o Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.

o Make sure that the ADF pick mechanism is secure. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

Make sure that the two-catch is holding the roller mechanism securely in place and that the stack stopper is in the correct position.

1 - Stack stopper

2 - Two-catch

11. Plug the power cord back into the product.

12. Turn on the product.

13. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Jan 01, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Paper jam


For this and any other print jam problems try this;
Open the scan bed tray and push down the button at the front (scan bed tray open switch)
I found if your print jam occurs and you go through this procedure, the jam clears itself.
With the tray still up and switch held down, try and print something.
See how far the paper goes through the print cycle before jamming. If it jams when it reaches the print head...clean under the print head and try again.

Hope this helps

Mar 17, 2009 | Brother Multi-Function Center MFC-665CW...

1 Answer

Canon ir2016 pc


I have some GENERIC suggestions, but as I work on competitor products, I am not familar with the specfics of your machine. So this may or may not help. If something in this post doesn't match up with what you see, disregard it.

Generally speaking paper jam messages are generated because the sensors in the machine either see paper when the should not, or DON'T see paper when they should. "Ghost" jams are usually caused by two things: either the paper is not feeding properly from the paper tray or a sensor is "confused" because it is bad, broken, or covered by a small piece of paper.

If the machine indicates a jam in an area of the paper path close to the paper tray, it is likely that paper is not feeding from the tray at all. If you have an alternate paper source, such as a second tray or a bypass, try feeding from that source. If you are successful, the problem is probably misfeeds from the tray that doesn't work.

In that case, inspect the feed components in the tray (feed rolls or feed tires as the case may be). See if anything looks out of place. Sometimes feed tires can twist or slip and can be put back into the proper position. If the machine has two similar trays, you might be able to compare the two. If you can, remove the tray and see if you can locate the actuator for the paper empty switch. (It will probably be a plastic lever hanging free to ride on the top of the paper stack.) VERY CAREFULLY (you don't want to break or dislodge anything) tape the lever up in place (to fool the machine into thinking there is paper in the tray) and then inspect the feed components while you attempt to make a copy. (Be sure the tray you are watching is selected as your paper source.) If the feed components turn, you probably have to replace the rolls or tires. If not, it may be that a feed clutch or solenoid is not working.

If you cannot get a successful feed from any source, you may have a sensor problem. This might be a bad sensor, a broken actuator or a very small piece of paper stuck on a sensor. This latter problem happens when someone pulls out a jam. The paper tears on the sensor actuator and leaves a small piece in the sensor. Look around the area where the jam is indicated and see if you can find the sensor actuator. It will be a small plastic "finger" or lever (it may only be a few millimeters) typically with a small spring on it. BE CAREFUL not to dislodge or break it. See if there might be a small piece of paper (it, too, may be just a few millimeters) on it or anywherer else in the paper path. If you see something, carefully remove it with tweezers or a similar tool. Again, be very careful not to break or dislodge the actuator. If an actuator is dislodged, you may be able to pop it back in place, but if the small spring has fallen off, it might get tricky. The end result is that the actuator should move freely and spring back into place.

The truth is, unless you see something obviously out of place, or you are exceptionally mechanically inclined, it is probably best to get a service tech in. Again, these are generic tips, but I hope they give you some help. Good luck!

Mar 27, 2008 | Canon PC-940 Black and White Copier

1 Answer

Kyocera Printer FS-1800 plus - paper jam Can't find the printer manual. Please provide steps to clear the paper jam and reset the printer.


Hi, first of all,pull out paper tray and check any paper,or scrap jammed.When paper tray is pulled out,open paper transport unit-You have green handle on the right side of machine,in the place of right side of paper tray.Pull out paper transport and remove paper.Just close paper transport unit and paper tray,open and close top cover.

Nov 29, 2007 | Office Equipment & Supplies

2 Answers

Brother printer jams all the time


Be sure the paper tray is not over full and maybe even fan the paper before loading. Check all the corners that hold the paper as they are usually adjustable for different paper sizes and sometimes move or become unattached. The paper must lay flat and snugly in all places in the tray to load properly.

Mar 28, 2007 | Brother MFC 420CN All-In-One InkJet...

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