Question about HP PhotoSmart 7760 InkJet Printer

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My printer is plugged in everything is as it should be. my laptop does not see my hp photo smart 7760 when i go to add printer it shows it but with a caution sign i try to troubleshoot it and the problem is not fixed it keeps saying driver not found my laptop is new it has windows 7 on it its a toshiba

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The driver that was supposed to be included in 7 is not there, or it's corrupted.
Unplug the printer from the laptop and reboot. Install and run a good system cleaner (CCleaner will be good enough for you). Reboot and connect the printer - the new Hardware wizard should appear. In there select the option that instructs Windows to search for a driver online - it should be automatically found and installed.
If the wizard window doesn't appear then you must update the driver online yourself by following the official instructions found here
http://support.microsoft.com/kb/323166

Posted on Aug 25, 2010

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