Question about Cell Phones

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My son has a Samsung Intensity cell phone from Telus. The slider spring on top of the 9 and 0 is displaced. It is visible from the open position; almost all of it is sticking out on top of the keyboard. How can I repair this? Thanks.

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  • compumom777 Aug 25, 2010

    Not what we wanted to hear, but oh well! Thanks!


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I am afraid if you can fix it yourself. You can't directly fix or re-seat it since there are flex cable. If you give another push, it may damage and will cost more. The best solution is to disassemble and re-assemble the handset. But for non-tech, this is not possible. You'll need the specific screwdrivers set, and you can't use the ordinary screwdriver to disassemble the unit.
I would suggest you to please call a tech or find an experienced mobile repairing guy and get it fixed. I don't mean that you can't fix it or you can't try it, but if you make a little mistakes, it'll cost more. If it's still under warranty, you can go to the retailer or to any Samsung service center, show the warranty card or purchase receipt and ask for help.

If you need further help, let me know.

(This is a risky issue, so I would not recommend you "Do It Yourself")

Good luck.

Thanks for using FixYa.

Posted on Aug 25, 2010

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