Question about RCA TH1101 MP3 Player

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I have a rca pearl mp3 player

My pearl is frozen on "please wait......" screen. I've tried inserting new battery, plugging into my computer, etc.... nothing is working. I've never had any problems before this with it! Can you help?

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  • Anonymous Jun 16, 2008

    Messed Up

  • Anonymous Jul 23, 2008

    I bought my Pearl at Wal-Mart 3 days ago. It is the 2 Gig model. Worked fine for 3 days than did the same thing....screen says please wait; and nothing else happens. From what I am reading on the consumer review forums this is pretty common for the Pearl. In other words....it's junk.

    I am going to return mine to Wal-Mart and request that they stop selling this POS.

  • sstarr1 Aug 23, 2008

    I have exactly the same comment as Guest. Walmart. Junk. Exactly.

  • Anonymous Dec 30, 2008

    Same problem here. I've had problems with other RCA products in the past. But I wont have any problems with RCA products in the future.

  • Anonymous Jan 02, 2009

    My Pearl rca 1G MP3 player is froze on the please wait screen??? How do you reset

  • Anonymous Jan 16, 2009

    screen will not come on at all.

  • ndeabrazzle9 Jan 20, 2009

    my mp3 just comes on and it says pearl then it cuts off i tried to put an battery in it and it still does the same thing then i plung it in the computer and it dosen't do anything I don't know what to do







































































































































































































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U need to take it back to where u got it and get a new one because it seems as though something internally is wrong with it

Posted on May 12, 2008

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My rca m6204 mp3 player is frozen and resetting it doesnt work


Extremely lucky i am,like a idiot i tried to format/delete all my songs on my M6204 RCA mp3 player then it was taking to long to load then i reset it with a tooth pick,then i tried to turn it on and the intializing screen said please wait,and was frozen their,i got extremely upset since it's my only music device i have i actually cried,anyway what i did is locked the screen then resetted it,while it was in reset mode,i plugged in the USB connector,and then i downloaded
Firmware Update/Restore Utility

the link to the site is here: http://www.rcaaudiovideo.com/downloads/?sku=TH1611
Hope this helps.

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RCA pearl th1602-a with new battery will not power on. Old battery will power on, but freeze at pearl logo. Player dosn't power on when plugged into USB of computer


Try a firmware recover. Download the firmware update from the RCA website and install the app. Start the updater and connect the player holding the PLAY button until it gets detected.
This is a similar player with the recovery procedure explained:

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1 Answer

Help


When my computer stopped recognizing my RCA Pearl, I was able to fix the firmware inside the mp3 player even though the computer didn't seem to think it was there.

You mentioned you tried to reinstall the software, & got nothing, but I will walk you through reinstalling the firmware on your player as this is the most likely fix.

You can download the RCA TH1102 software here:


When you start this program, a windows pops up with troubleshooting instructions are the bottom. You can read them, but I will also take you through the steps.

  1. start the program,
  2. remove the battery from the TH1102 & wait at least 10 secs,
  3. hold the play button while plugging into usb,
  4. release the play button the the term "initalizing" replaces "searching",
  5. click the start button to replace the firmware.
Hope that helps.

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1 Answer

Frozen


Please try to reset the player and see whether it helps.
This could be done by inserting a paper clip into the reset hole and press and hold for about 20 seconds. This should unfreeze the player.

All the best!

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Computer not recongize the rca th1602 mp3 player


The first time I tried to restore the firmware in my Pearl it would not recognize it. I had to follow all the troubleshooting instructions that popup when you run the software. Basically, try taking the battery out and waiting 10 seconds or so. Run the software and read all the instructions at the bottom of the popup window. then hold the play button, plug your player in, and keep holding that button until the software recognizes it. It works.

May 05, 2009 | RCA TH1602 MP3 Player

1 Answer

I press the power button and the pearl logo comes on then it goes off with out saying please wait or loading i tried a brand new battery and nothin! i plug it into the computer and the music still wont put...


Try removing the battery, insert Pearl WHILE SIMULTANEOUSLY PRESSING and HOLDING the "PLAY" button. Windows Device Manager should see the device under "Human Interface Devices"as a "USB Human Interface Device". Run the latest firmware update, it will see the HID device and initialize it as a "Disk Drive", "_Generic MSC Recovery USB Device". Once the firmware update is complete the Pearl should work again. The trick was to remove the battery and hold down the "Play" button while inserting to force recovery mode.

Mar 27, 2009 | RCA TH1602 MP3 Player

1 Answer

Wont load past the "please wait" screen


Check to see if the player needs a firmware update or if there is a reset on it. Also try different USB ports on your PC to see if when you plug it in it recognizes the player and maybe needs firmware. If you have more trouble try the RCA website or call customer service. Good luck.

Vic

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Rca pearl 1602 will not power up new battery


Try removing the battery, insert Pearl WHILE SIMULTANEOUSLY PRESSING and HOLDING the "PLAY" button for about 5 seconds. Windows Device Manager should see the device under "Human Interface Devices"as a "USB Human Interface Device". Run the latest firmware update, it will see the HID device and initialize it as a "Disk Drive", "_Generic MSC Recovery USB Device". Once the firmware update is complete the Pearl should work again. The trick was to remove the battery and hold down the "Play" button while inserting to force recovery mode.

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You should be able to force the Pearl into recovery mode by removing the battery, then hold down the "Play" button while inserting into USB port, after a few seconds, Windows should detect "USB Human Interface Device" (see Device Manager). Now you should be able run the firmware update. Worked for mine after it froze up one day and would not be detected as a USB device by Windows.

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3 Answers

RCA Pearl TH1602 Frozen?


I had the same problem, usually plugging it into the usb port on the pc and verifying the files on the player, then disconnecting the player will solve the problem. Other times i have to reformat the player, if you do that, you will have to put all your music back on. It's a pain, this has happened to me 4 times, I've only had this thing less than 6 months! It was inexpensive, I guess you get what you pay for, but I like having a AAA battery instead of having to remember to plug it in to the pc to recharge every 15 hrs.

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