Question about Sub-Zero 690 Side by Side Refrigerator

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My sub zero 690 is not cooling correctly. on the display panel it shows EC. what might the problem be?

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  • Sub-Zero Master
  • 43,501 Answers

Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


heatman101

Posted on Aug 28, 2010

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Posted on Jan 02, 2017

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1 Answer

Sub zero ec 24 - 40


Hi,

This error code is a long compressor run time for the freezer compartment, check the condenser to make sure its clean. Also make sure al fans are running as needed. You may need a service person if all these items are functional, as a leak in the sealed system can also cause this issue but rare to have this in both compartments.

Good Luck

Mar 02, 2014 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Lights in the fridge go off for a while (including display panel) all else (compressor continues to work) lights go back on by themselves. .???


Hi,
Need a light switch, part number 7014646, this will affect cooling but the default thermostat net to the light bulbs will protect the cooling issue a little.

I hope this helps

Sep 21, 2013 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

My fridge of 9 years has service ec flahing on it. What does it mean


the service flashing light just means that something is not operating correctly. Most common thing would be that the condenser needs cleaning. it is behind the grill that is removable. Vacuum the coils and turn the unit off for one minute and then turn it back on to reset the service light.

Mar 20, 2011 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Sub-zero 690/J 20 yrs old, compressor burned out friend's son is apprentice reefer mech he replaced compressor cut and reconnected only discharge and...


ASK HIM TO LEAN THE OIL BY FLUSHING AND PUT THE ANTIMOIST,EVEN THERE MAY BE EAKAGE ON THE JOINTS.DID HE CHANGED THE FILTER BEAUSE IT IS NESSASARY TO CHANGE.CHECK IF THERE IS BLOCKAGE IN CAPPILARY

Nov 17, 2010 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Sub zero ref 690 s model with error code ec 50 what is that


EC code is on with a flashing service light . Is this a problem that I can fix on my own?

May 26, 2010 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

I have a sub zero 690 series refrigerator. The display shows codes 34 01 and then EC 24 Any idea what this means? Thank you


DEFROST UNDER HEAT IS THE CODE DESCRIPTION. IF YOU HAVE A BELL BUTTON HOLD IT 15-20 SECONDS TO CLEAR. IF THERE IS NO BELL BUTTON POWER OFF THEN POWER ON TO REST AND SEE IF CODE COMES BACK AND THEN CALL FOR SERVICE. 1-800-222-7820

Apr 24, 2010 | Sub-Zero 690 Side by Side Refrigerator

3 Answers

My subzero 650 is flashing EC 24?


Hold alarm key for 15 seconds to clear control and clean the condenser. If the service light comes on call for service as you most ;likely have a leak.

Jun 20, 2009 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Freezer side of 690 does not work (not even cool); refrigerator side works just fine.


Check the fan in the freezer department. It has to run when the door i closed. Sometimes the door switch is bad. This causes the freezer coils to ice up so the cold air does not go through the coil to cool the freezer. Unplug the power cord for 1 hour or two hours. Then plug the cord in and see if the freezer gets cold.

May 15, 2009 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Sub Zero 690


Excessive Ref Compressor Run Time.. your Ref compressor is running too long, & hot!....

Mar 07, 2008 | Sub-Zero 690 Side by Side Refrigerator

3 Answers

Subzero 690 flashing EC and service


If you replace the fan and clean the coils, and the refrigerator STILL does not cool, then contact SubZero or a service provider for an evaporator coil replacement.  Units manufacturer before mid-2003 had copper+aluminum coils that would corrode and allow all of the coolant to escape.  The (should be warranty) replacement is all aluminum.
Note the freezer does not have this issue due to the lack of liquid water.

Feb 20, 2008 | Sub-Zero 690 Side by Side Refrigerator

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