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We have a Kenmore elite 4te. The F11 comes on and the machine stops. Thank you, Dave

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Hi


Thanks for using FixYa. F11 is a communication error between the central control unit (CCU) and the motor control unit (MCU). To start with check the wire harness connections between CCU and MCU, and then check the motor. If both of them appear to be working fine then it seems that the MCU of your washer has gone bad as the control unit seems to be working fine. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Aug 26, 2010

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    If the washer starts to fill but the drum NEVER moves, your MCU is bad

    If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

    If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

    Thanks

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    The "F11" fault code will display if the Motor Control Unit (MCU) has an internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high speed spin the door unlocks after 3 minutes. The MCU (Motor Control Unit) is located beside the motor. Here is the part to order.

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    We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...


    The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

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    If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

    If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

    Thanks

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    error code with this? f11 or f22 are control board related commucation errors.

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