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My swimming pool. I have just had my fifth IC 40 Intellichlor chlorine generator installed in 4 years at a cost of over $900 today. Each one has worked for no more than 8 months. The first three were replaces under three year warranty, the fourth by a factory rep and I bought the fifth today. The first three all failed with Flow Chk PCB error message. The fourth just stopped working on Sunday, no power or lights. A local Pentair warranty person, whom I paid a Service Call, unplugged the unit, opened the small power center cover, showed me the green light indicating that there was power, plugged in a new IC 40 which worked immediately (as did the other four). I asked if I should replace the power center and he said that it's basically just a transformer and is working fine. We do get occasional power blips that make the clocks on microwaves, etc blink, but I thought that the power center essentially isolates the cell from these. I do have a Florida Power and Light surge protector on the electrical box that brings power into the house. I have now talked to the pool builder, two Pentair warranty repairmen and one factory rep. I am at a loss. They all tell me they have no idea why these units fail after less than a year. This last IC 40 was installed 3/24/2010, version 2.0 and now failed in less than 5 months. Should I replace the power center that the IC 40 plugs into. Any other suggestions. I have been told that this is the best chlorinator. I don't want to keep replacing units. By the way, each unit had been spotless inside. I keep the water chemicals and salt levels at ideal levels. The units have never worked long enough to get dirty inside. The power center is connected to an Intellitouch control system outside with an indoor control panel. Last time I called Pentair North Carolina and got some smart alec tech person that had no suggestions. Please Help if you can.

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I've had the same experiance. On my fifth one as well. Fail every year. No idea why.

Posted on Dec 23, 2012

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