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Hello, My laptop was recently dropped on to concrete the other day while open. It continues to go to the black screen and when I run a test on it it says the Hard Drive is not connected or there is not one. I was wondering if there was any way to to fix this problem without consulting a professional due to shortage of funds. Thank you.

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Hi Zlacrymosa:
The only way to do this is by professional intervention. When you drop a hard drive, it's not uncommon for the platter to lock; and heads to crash onto the platter. You may want to try us TechRx, Inc. http://techrxgb.com we have special tools and a cleanroom to work on stuck drives. If it is just motor sticktion; there is a possibility of success. We offer free initial diagnostics, which may help with the funds shortage.

Posted on Aug 27, 2010

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Posted on Jan 02, 2017

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Diagnostics before windows using the F12 Diagnostics
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Sorry to be a few days in getting back to you on your request. Our system of alerting us about these requests does not work properly right now and I've been distracted by a recent death in our family.

Do you still need help with this?

Your problem is quite similar to a 'stuck' button. But, from your description it occurs when you press the Power Button. Can you tell if the button feels recessed after using it or does it pop backup up as expected? If it returns to normal for you and this behavior returns as well. Do you power off by removing the power cord and battery? or are you able to do this by holding the power button down for 5 seconds?

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