Question about Bose 3 2 1 GSX System

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My Bose 321 dvd player frequently freezes up when playing dvds. The error reads "cannot play disc." It happens almost every time I play a dvd or cd.

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Posted on Jan 02, 2017

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SOURCE: player won't play CD/DVD

My suggestion is to buy a different brand. I have two Bose systems and have repeatedly experienced problems with it. Considering that the Bose brand is marketed as a sophisticated system at a sophisticated price it shows a very poor performance. I am extremely frustrated as I thought that such an expensive product would give me top results.

Posted on Nov 14, 2008

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SOURCE: bose 321 system reads bad disc on all dvds

if will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing

electech

Posted on Nov 27, 2008

tvservice306
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SOURCE: bose 321 system will not read cd or dvd discs. Is

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Posted on Dec 07, 2009

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SOURCE: Problem with my Bose 321

I had the same problem listed; send an email to BOSE tech support - they sent me a DVD with a bios upgrade and it fixed the problem. They should put the BIOS upgrade on their website so you could burn your own DVD rather than waiting for the mail. But it did fix the problem. Netflix disks were the worst; they must do something when they burn them to get that forced Ad to play that Bose doesn't like.

Posted on Dec 22, 2009

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4 Answers

Unsupported format


I have the same problem. When I put in a dvd it tries to read it and then comes back unupported format. What does this mean and why won't it read the dvd?

May 05, 2010 | Bose 3 2 1 GSX System

1 Answer

The machine will play some DVDs, but frequently


COPYRIGHT PROTECTION FOR DVD`S AND VHS TAPES RENDERS THE ZENITH XBR716 INTO USELESS JUNK. TOSS IT INTO THE TRASH BIN.

Jan 05, 2010 | Zenith XBR716

1 Answer

I have a Bose 321, 5 years old. It has started dropping the dialogue track on DVDs but the music track still plays. It is tempremental about the DVDs it plays, often reads bad disk or the DVD freezes. ...


BOSE offered a software upgrade to address the issue of freezing and not playing certain disks. You can get that right from BOSE by calling tech support. I am not sure that that will help with the newest symptom though (the humming).

Sep 07, 2009 | Bose 3 2 1 GSX System

2 Answers

Burned dvds wont play on home player


i have begun having a problem with my  4-5 year old bose 321 system.  sometimes dvd's burned on my computer will not  play on my bose 321 system.  sometimes they will.  what's up with this?  it's not a bad media problem.  i've narrowed it to the player.  sometimes i'll play a computer burned dvd on the bose and it will play fine.   next time i try to  play it it won't any ideas? thank you in advance mike

Dec 04, 2008 | Televison & Video

1 Answer

Bose 321 system reads bad disc on all dvds


if will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing

electech

Nov 27, 2008 | Bose 3 2 1 GSX System

1 Answer

Format unsupported


Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Jul 31, 2008 | Bose 3 2 1 GSX System

1 Answer

Can't read the disc !!


I replayced dvd cd-rom myself it's very simple repair and it cost me $20.00 for new dvd rom. Don't buy CD-RW but just simple black dvd-rom.
I hope this will get you going again.

Jan 28, 2008 | Bose (321GS) System

1 Answer

DVD Will not play - CD Does Play


The laser is burned out. The laser is out of place. My bose has this problem.

Dec 18, 2007 | Bose 3 2 1 GSX System

1 Answer

DVDs with pictures refuse to play. Get 'format unsupported'


the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

Nov 23, 2007 | Bose 3 2 1 GSX System

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