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My authorization #is 8011089608. I was told if I kept having problems to run my recovery disk. I cannot get my disk to run. Please walk me through that. I may be doing it wrong. My computer is totally messed up. This happened when I downloaded Norton Virus. I have been trying to uninstall but it won't let me. My icons won't open. help!!

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Hi Irene,

Firstly defrag your C drive. Be patient as it'll take time. After having done that, go to Start > Settings > Control panel > Add/Remove programs. In that see whether you have uninstalled all components of Norton Antivirus (Live Update, Etc.) If so, then close that window and again click on Start go to Run... & in the dialogue box type regedit and hir ENTER.

Make sure you're disconnected from the internet. Disable your ADSL/Dialup line before you begin this procedure.

(Now be very very careful here. You'll need a lot of concentration. So be patient & keep a track on your clicks & keystrokes)

Press F3 (for Finding a key value) Here type in Symantec and hit ENTER. It will search and display on the right hand window, anything & every thing to do with Symantec. But here you will ALSO have to see what folder is opene on the left hand window. IF the folder opened is pertaining only to the key value shown on the right then just delete the entire folder in the left window ELSE delete only the line that has "Symantec" mentiond in its key value string on the right side window. Now hit F3 again and follow the above step till everything related to Symantec is removed completely from the registry. You will konw this when a message window will appear stating, "Finished searching Registry".
Now collapse the entire Left side folder hierarchy to its basic form and hit F3 again and in the dialogue box type Norton & hit ENTER. Now do exactly what you did to remove Symantec entries form the registry. After having done that, restart your machine and see if your problem has been solved.

If you are still stuck, then you need to repair your Operating System. (Repair... NOT format & reinstall)

Posted on May 05, 2008

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1 Answer

I need to restore it to factory settings.


If you don't have a recovery disk, which they usually don't provide anymore, you can make one if the computer is still working properly. Type" recovery disk" into help & it should walk you thru it. Otherwise you can call or email the maker of the computer, which I think is gateway & order one. Then put it in the computer, restart & it should walk itself thru. You make have to go to setup when the computer first boots up & make sure it goes to the dvd drive first.

Oct 20, 2010 | eMachines W3611 PC Desktop

Tip

Password Recovery Disk


Hi,

Take preventive measures against losing user-level passwords.

It doesn't matter if you never again remember a Windows user password. Thanks to XP's Forgotten Password Wizard, your conscience will be free and clear -- should your mind happen to accidentally misplace your user password.

I highly suggest you create a password recovery disk the minute you create your user account. Why? In order to create a password recovery disk you're going to need your password. Write it down the minute you create your user account and then proceed to creating your very own password recovery disk.

Here's how to launch the Forgotten Password Wizard:


Single-click Start menu, Control Panel, and User Accounts.
Click your user account name.
Under Related Tasks on the left, click "Prevent forgotten password" to launch the wizard.

Now that you've launched the wizard, let it walk you through creating the recovery disk. Make sure the disk you use is formatted and in the drive. After it's finished creating the disk, label it and stash it away for an emergency.


If you happen to forget your password, all you need to do is click your user icon at the logon screen. Even though you don't have your password, go ahead and click the green arrow just like you would to finish logging on to your computer. This will launch a little yellow dialog box directing you to use your password recovery disk.


Good luck!

Bhautesh.

on Feb 24, 2010 | Computers & Internet

1 Answer

I have a compaq presario sr1500nx and i want to restore it to factory settings.The problem is I was told i needed a disk and i cant find the disk.I was wondering if I could restore it without a disk or...


1.The first option is you can try to restore it from F11 the hard drive partition...Shut down the comp and then restart it and keep tapping the F11 until you get a screen that says Recovery manager...
2.select the system recovery option if available...click on next...
3.choose whether you want to backup or do recovery without the backup...click on next...
4.Unplugg all external devices apart from keyboard mouse power cable and monitor...
5.then click on the next button...the recovery will start...
6.If this option is not available...disk's are the only option...

Oct 18, 2010 | HP Compaq Presario SR1500NX (PX786AA) PC...

1 Answer

My hard drive for my hp computer became corrupt I brought a new hard drive called hp and explained what happened They told me i needed to buy recovery disk to fix the problem I brought the disk and it...


I have a few questions for you first.1 did the new hard drive come with a disk,if so did you use it. 2 did you insert your recovery media into your drive and restart your computer

Sep 18, 2010 | Computers & Internet

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I received a NTLDR is Missing on HP Pavilion a620n. This happened on Friday afternoon and I still can't get my Computer up and running. I was told I need Windows XP Recovery Disk. Where can I get this disk...


When you bought the computer it told you to make recovery disks. you apparently didn't.
You can buy the OS at a local store and do a system refresh which is really much better. None of your data or programs will be lost as thye would be with recovery disks.

Aug 15, 2010 | HP Pavilion a620n (PC028A) PC Desktop

1 Answer

Recovery disks


Won't they sell you a set of disks for a minimal fee?
There are methods for creating slipstreamed recovery disks, (see here and here) using downloads of your OS from MS and burning them in combination with your original recovery disk, which creates an up to date installation of your os, but without knowing what the issues were with the original disks, I couldn't say whether this might work.
If drivers are the only issue, check here.
Also, if you're on vista, see here

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Apr 29, 2009 | Computers & Internet

2 Answers

After loading from both recovery disks, installation stops


THIS IS A NORMAL PROBLEM WITH ALL WINDOWS VERSION. YOU CAN NOT SOLVE THE PROBLEM. JUST RE-INSTALL THE WINDOWS TO YOUR PC. ONLY THIS WILL HELPS U.

BYE

KETAN

Feb 18, 2009 | HP Compaq Presario Media Center SR1750NX...

1 Answer

My computer not working and I was told by PC World, that I need recovery re-write disk, for philips. when i switch the pc on its keep autoamtic on and off. can you please help.


your recovery disk should have came with your PC
But i disagree with what Pc world told you because your problems sounds like hardware and a recovery cd is not going to help. Check your pcu cords are attached. and tell me if the Cd drive opens

Sep 19, 2008 | Computers & Internet

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