Question about Pacific Image Electronics Memor-ease Digital Film Converter

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Like other users, I get the error message from CyberView CS: "Capture image error. Please restart CyberView CS. If you still have problems, restart your computer. (112: ) I hit "ok" button and get the CyberView screen. When I select "capture" the program freezes. If I select hit "calibrate" I get the error: "Caution! Something has been detected in the scanner. Please remove all films before calibration to ensure the best image quality." But there is nothing in the scanner. I have reloaded software several times. Help please?

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Posted on Jan 02, 2017

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SOURCE: Unreconizable image

Try updating your scanner driver/software to isolate the problem. If same issue still occurring after uninstalling/reinstall, then source of the problem may be a CCD/lamp failure or some sort of dust, lint, on CCD causing calibration failure.

Posted on Sep 03, 2007

  • 1 Answer

SOURCE: The software cannot communicate with the scanner (Prime Film 3600

I have a PrimeFilm 1800u. When I attempt to scan into a Roxio application, the program does not respond. The hardware and software are both installed. No problems scanning or communicating with this scanner before. Is there somethere there that has a soultionfor this problem ? Thanks

Posted on Jan 16, 2011

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