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I just had this exact problem on my HP 5514. Black won't print after running out of black ink. New cartridge no good.
I tried everything-no good. I suspected the pinholes in the printhead were clogged with dried ink because I didn't change cartridge in time.
The fix that worked perfectly was when I hacksaw top off old black cartridge & removed all foam wicks so now I had a funnel(can see clear thru). I installed the cartridge & filled it with alcohol, printed page & did head clean; then printed few more pages. Problem cleared almost immediately. I then soaked up extra alcohol inside cartridge with paper towel. Removed modified cartridge & installed good one. I guess this could be done for colors as well. I don't know if this is a proper procedure, but it sure worked well for me.
In all likelihood your print head has become clogged at the black ink outlet. Be aware that printheads can BURN OUT if you keep trying to print and there's insufficient ink reaching the printhead. The ink flow is relied upon to prevent overheating of the tiny resistors at the printhead. Best bet is to remove the cartridges from the printhead and then remove the printhead and try to clean it in warm water. You will find many youtube videos on suggestions for cleaning the printheads on HP printers. Do a google search for your model. If all else fails you can order replacement printheads for the part that has failed. They are not cheap so price compare. Oftentimes they will cost nearly as much as a new printer!
Try to reseat your cartridges. Unplug and replug your printer into the power source to reset itself. If that doesn't help, try to clean your cartridges and check if print quality improves. If you're using Windows, go to Start -> Programs -> Lexmark X74-X75 -> Lexmark X74-X75 Solution Center -> Maintenance -> Clean print nozzles to fix horizontal streaks.
Indicates that the printer is using only color ink to create a black color. Check printer settings to see if you can set it to use only black cartridge. Also try printing with only the black cartridge inside if the printer permits, this way you can be sure if the black print head is faulty.
I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem: Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?
This sounds like a typical Developer Drive failure. The Developer Drive for color is different that the black developer drive. This is why black can print fine, but colors are faint or non existant. see below,a recent bullitin about this exact issue from Dell. ( the ROS, is the printhead, and is located behind the 4 developers.
5100cn Printer Print Quality Issue 1.Problem: -Color images are extremely faint or not produced, but black images are produced without any problem. Resolution: -Replace Developer drive assembly (H6702) and clean ROS Window/Glass.
If you chose to persue this repair, you can probably find a replacement developer drive by doing either a google search for the part number listed ( H6702 ) or an ebay search for the same. We can also provide you with removal and replacement instructions.
If what you are trying to print is a black in white image then you cant print that when you dont have the other colors installed. The reason is because your image/photo has shades of gray, and for the printer to produce gray, it needs the other colors as well. It needs colors to get the light black or gray shades of the photo....
If however, you are trying to print text only, the printer should be using the black cartridge and not the other colors... I believe that there should be an option in the printers preferences to select black ink only... look for it under advance tab...
Usually black is provided by the black cartridge only. You might be able to setup the printer through the control panel using black and white printing until the color cartridge is replaced. That might turn the color cartridge off allowing you to print.