Question about Kenmore HE2 Plus Front Load Washer

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My washing machine is a kenmore model W10071750 and it keeps flashing rL. I cannot find this error code in the manual. I tried reloading it and restarting it. That did not work.

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It may be a long shot, but it's worth a try before engaging in an expensive service call. Pull the plug - count to 60 - replug. Mine is washing again.

Posted on Sep 08, 2012

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The rl code is displayed when the control detects a load of clothes in the washer during the clean washer cycle.

This code should only come up when you're trying to run a clean cycle.

There can be two causes for this message if there are no clothes in the washer while you're running the clean washer cycle.

The most serious cause of the problem would be the spin bearing. Try and turn the basket by hand and see if you fill any restrictions.
The basket can drab because of the bearing or because there are clothes between the spin basket and outer tub.

Turn the basket by hand and see if you notice anything.

You can also try to remove the belt and run the clean cycle and see if the problem repeats. If the code doesn't repeat with the belt off and there is nothing between the tub and spin basket most likely the spin bearing will have to be replaced. The bearing is part of the rear half of the tub and will require a complete tear down to change.


The rL error code during the clean cycle is likely caused by friction on the spin basket shaft since you indicate that you hear squeaking when the washer is spinning.

The squeaking is normally caused by a bad bearing in the rear tub shell.

I recommend that you have the washer diagnosed and repaired by a Sears service technician.

This type of problem will normally require an extensive tear down of the washer to repair.

It is not a problem that you can normally repair yourself.

Open the door & slowly rotate the spin basket to see if you can feel any kind of drag on the bearings.

If the bearings check good, the control board is sensing a load & will need to be replaced.

If the message rl repeats with the belt off then the most likely cause of this problem is the machine control board.


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Posted on Sep 15, 2010

  • Shari
    Shari May 13, 2014

    Had this code a couple of days ago. Read the comments then remembered this happened before... My drainage pipe had a clog as I have it routed to a sink and in a U shape.. I straightedge the pipe out and ran the rinse cycle. Out popped some crude... Then retried the clean cycle again, no more code..... Very simple fix at no cost!!!!!!

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Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer

1 Answer

My kenmore washer is stopping constantly and has error codes like 5d, rL, F21 and some other codes. We checked everything the manual says to and it all seems fine. What is the problem?


That 5d is a clue. Too much detergent, the wrong detergent, or detergent in wrong dispenser can cause the 5d which is suds overdose. The F-21 is from banging on the touchpad in frustration!
Keypad error! Take the base panel off and find the tech sheet behind it. The tech sheet will give error codes and what to try. I have an HE washer service manual and some repair photos HERE

Jan 12, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Our washing machine will not drain, and keeps bringing up "LD" error code. It keeps beeping and the timer isn't going down.


  1. residential washer displays error codes. Though designed to indicate the nature of the error, to anyone without a copy of a washer manual handy, the codes might as well be Martian cryptography. Luckily, the Manage My Life website has partnered with Kenmore and made manuals for each make and model of Kenmore washer available online. The error codes are differentiated between top and front-loading machines.
  2. FH Error Code
  3. When a front-loading Kenmore residential washer displays the "FH" error code, the machine is experiencing a water-inlet problem. A water-inlet problem is the result of the washer receiving too little water to operate. The Kenmore owner's manual suggests five home remedies for this problem: Check that the water faucets connected to the washer are turned on; that the inlet screens in the washer's connection hose are not clogged; that the hose is not kinked; and that the hose is not frozen. If none of these problems are present, turn off the washer, unplug it, plug it back in, and restart the machine.
  4. FL Error Code
  5. The "FL" error code on a top-loading Kenmore residential washer indicates that the machine has over filled. When a residential Kenmore washer is overfull, it will beep every 10 seconds. The pump will cycle on and off every 30 seconds in an attempt to rectify the problem. To stop the pump or restart the machine, either disengage and then re-engage the power source to the washer, or push the overfill reset switch. If water continues to enter the machines after the "FL" error has appeared, shut off the inlet flow faucet or the machine will overflow.
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  7. The "F02" error code on a front-loading Kenmore residential washer indicates that the machine is experiencing a drainage problem. Home-remedy solutions for this error code, as suggested by the Kenmore manual, are similar to those for the "FH" error code: Insure that the drainage hose is not kinked, frozen, or clogged. If none of these problems are present, check that the hose is less than 96 inches, or 8 feet, above the floor. A hose more than eight feel from the floor will not drain properly

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Code "rL" means???


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