Question about SanDisk Sansa Clip MP3 Player

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My sansa clip suddenly died while I was listening to it one day. It only turns on and off if it is plugged in my car radio or computer; otherwise, it doesn't work on its own. Is this a battery issue? And, can a battery be replaced on a Sansa? I don't really want to buy another one. thanks Paul

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

ThaMp3Doctor
  • 8596 Answers

SOURCE: won't turn on, light up, or get read by my computer

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 28, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Sansa clip says battery low even after charging

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 28, 2008

  • 1 Answer

SOURCE: Sansa clip; Does not appear on icons

unplug Sansa MP3 player from your PC, go to menu ->settings, scroll down to USB-Mode, change mode from MTP to MSC, re-connect, yout PC will connect, detect new usb devive, disk drive.... and your sansa icon will be displayed at computer folder.
Good Luck

Posted on Jun 03, 2008

nandjohn07
  • 24 Answers

SOURCE: sansa clip installation

What you need to do is update your Windows Media Player. I believe it has to be WMP10 and higher. Let me know if that works. Oh and you also need at least Windows XP Service Pack 2. so update your windows software

Posted on Nov 11, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: sansa clip mp3 player driver 2GB

The drivers and all software is available from Sandisk's website.

Posted on Jan 01, 2009

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2 Answers

Can you keep player plugged into usb charger while playing music files indefinatly or will it over charge and possibly cause damage? im shopping around and am not even shure it will play while pluged in to...


You can keep the Sansa plugged in without fear of overcharging. The Sansa will play while it is connected to a USB port that is supplying only power, such as a USB charger operating off a car cigarette lighter. It will not play while connected to a computer.

Mar 09, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

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Have you tried plugging it in your computer? Try plugging it in and reset it. I hope you have luck.

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Maybe installing Rockbox makes your device corruption. If plug the device to pc, the pc still recognize it, update new firmware from sandisk official site, http://forums.sandisk.com/sansa/
Good luck

Apr 19, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

Wont turn on unless plugged into computer


Hi it very much sounds like the on board batttery is not charged up, (not charging) hence when you plug into the PC it gets it supply from the USB 5Volts and plays as normal

Apr 15, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

Will not come on was working then all of a sudden stopped


Mine stopped working, too. I was listening to it using its on-board battery and then it died. I figured the battery was drained but now I can't recharge it. It will not respond when I try to charge it.

Nov 20, 2009 | SanDisk Sansa Clip MP3 Player

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Sansa clip sandisk 2gb won't charge. Thought it was low and after plugging it in to computer overnight it wasn't fully charged but worked the next morning but suddenly died. Now it won't charge. Sansa...


I had the same problem this morning, albeit with my 8G Clip. Nothing worked -- the thing seemed dead as roadkill -- until I found a link about "forcing MSC mode." Basically, it told me to hold down the center button while plugging my Clip into my computer using my USB cable. Suddenly, boom! It's awake and alive and happy again. I'm unsure how that works, but that did it for me.

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