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Posted on Aug 24, 2010
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We have a whirlpool side by side model # ED25PWXAN00 It suddenly is not cooling as it should in both the refrigeration side and the freezer. Also the housing between the two compartments feels very hot to touch. Any ideas?

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Dan Webster

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  • Whirlpool Master 8,221 Answers
  • Posted on Aug 24, 2010
Dan Webster
Whirlpool Master
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Joined: Dec 14, 2008
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That could be the compressor relay. With age they will tend to fall apartWe have a whirlpool side - 6e4e34f.jpgbd1d332.jpgThe fan motor by the compressor is what I would next check. It dies and the cooling will suffer. Give it a hoovering while you are poking around under there. If all of that turns out to be kosher I would look for ice and frost on the backsides of the freezer. That is a sure sign of a defroWe have a whirlpool side - 279675c.jpgimg src="/uploads/images/279675c.jpg" alt="279675c.jpg" class="h_mi" />Look for a swollen defrost terminator. It kills the circuit to the coils when it gets warm enough to melt the frost which is 50f. It is supposed to have continuity when the temp reaches around 25f. Check it for swelling, aWe have a whirlpool side - 3212752.jpgway (no pun intended LOL) 3212752.jpgYou can sometimes get a tech sheet at this link if you have your complete model number
Service Matters

Here is a stash of manuals

The hot to the touch is a sure sign of dirty coils below. Give it a good cleaning downstairs.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Its defrost problem, the freezer should cool, then freeze, then defrost cycle should start. In your case freezer is cooling, then freezing, but its not defrosting. That's why fridge section is not cooling.-------

Click this link below and follow the troubleshooting:----

http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html

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This will help.Thanks.Helpmech/.

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Your refrigerator has an Adaptive defrost board inside the fresh food compartment that is the number one reason I think your refrigerator is not cooling. Reading your post you mentioned this just suddenly began to happen. Can you hear the compressor running? Is your fans blowing inside the freezer and below the refrigerator? Can you feel warm air coming from back and under refrigerator or cold air blowing inside freezer? Click on link below and enter your model in search feature. You will see 36 similar choices, just make sure you choose one that has refrigerator beside the model number. When you get to the correct page choose photo 10 control parts click it and you will see the Adaptive defrost listed in photo as item 6. Let me know those other things I asked in this message so I will be able to help you better, Thanks Sea Breeze
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