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Cold water wont work - Kenmore 25862 Top Load Washer

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Are you saying that the machine is not letting cold water into the machine? If so, the problem has to deal with the cold water inlet valve. Disconnect the cold water supply line at the machine, check to see if there is the screens are blocked with debri.

If it is ok, it's probally the water inlet valve which is the problem. It is an easy part to purchase at any appliance supply house or online. Hope this helps you.

Posted on Aug 24, 2010

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Posted on Jan 02, 2017

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Water wont go in washer when on cold /cold or warm cold but will fill on hot cycle. Only cold water is connected. i dont even have hot hose connected---has worked fine for a year on cold/cold. Now has a...


The inlet valve on the cold water inlet is clogged, dirty or jammed. You need to remove the inlet valve and clean the valve and filter. use back flushing with brushing to clean the filter.
the hum you hear is of the coil working but is not opening to allow water into the system.
Also you can switch the inlet valve from the hot line if needed .
check this link for removing the inlet valve:

http://www.espares.co.uk/advice/washing-machines/a/7/1408/how-to-replace-the-inlet-valve-on-a-washer-dr.html

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1 Answer

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If I understand your issue correctly, you're saying no cold water gets to the machine. If that's true, then do the following:

Turn off the hot and cold water to the machine
Disconnect the cold water hose to the machine - catch the water from the hose in a small container
Check for a plugged water inlet screen - this is pretty common
Clean the screen, reconnect the hoses, turn on the water, check for leaks and try again
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Change the water valve again ,you most likely got a bad one.The odds of there being no cold water after a new valve is almost impossible.You can test the valve to make sure its working before you go to buy another one.

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chnge your water valve or your cold water hose. something could be blocking up your hose. also when you ask machine for cold water does the machine hum? if so check to see if cold water is on. if the water is on then replace your water valve.

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