Question about HP Deskjet 3915 InkJet Printer

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Failed to Print error

Every time I try to print to my HP Deskjet 3915 the doc. starts to print then stops and I get a doc. Failed to print Error, And The Doc WILL NOT Cancel from the Print queue.

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  • Anonymous May 24, 2008

    i try printing a picture it starts out printing then it makes a tiny noise and stops. and an error pops up saying ofcourse you have a paper jam.

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  • 15 Answers

Clean the buffer before fiving print and then restart the system. If the problem occurs same then reinstall the printer driver and then try to print

Posted on May 05, 2008

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I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.

First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.

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