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I bought a Denon DCM-370 5 disd CD changer player, eBay Item No.270612509735 on July 31, 2010 18:07:31, Transaction ID: 2NJ38113G4003243U. The unit does not work. It plugs in and all seems to be okay until I load CDs in the carousel. Then the carousel will spin round and round and finally stop with the readout in front reading "0:00:00" No music, nothing, just a dead machine. Obviously I cannot use this machine and wish to return it. Having paid up front in good faith for both the machine and its shipment, I feel I deserve a full rebate. All packing materials are still on hand. Please forward your instructions. Bob Drew

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With all the information you have there,you should have no problem contacting the seller.We received a return before from ebay.If the seller does not reply or you cannot track them down,contact ebay.With all your information you have,they know exactly who and where this person should be anyhow.It sounds like it needs a new laser eye,but back in the late 90's they were going for aroung $60.Plus a repair center has a minimum parts price markup of 20%,some even higher,plus labor.When using ebay,if you already don't,I get stuff from people with thousands of ratings.Good luck! Greg

Posted on Aug 24, 2010

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