Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
It says that because ribbon is not correctly recognized: either the ribbon roll has been incorrectly installed (the identity code end of the roll should be firmly inserted into the spool holder on the
right and the other one and the other end lugs on the spool holder locked into the notches on the supply spool) or the optical detector for the code has failed - try to clean it with an alcohol wipe.
If the cleaning fails then the defect is hardware - the printer will have to be dismantled, the sensor inspected and it or its connecting cables to the mainboard replaced, a job that only a repairs shop should do.
Posted on May 04, 2011
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