Question about Canon PIXMA MX310 All-In-One Printer

2 Answers

When I push the print button, the paper feeds half way through the tray and the message "load paper" is displayed. When I hit "ok", the paper reverses out backwards. This never happened before.

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  • justin_champ Aug 25, 2010

    Niether one helped.

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2 Answers

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  • Canon Master
  • 3,866 Answers

Yeah there is something wrong with the auto feeder sensor inside, its not detecting the paper being feed in the paper path, unfortunate but needs to be repaired by canon.

Repairing this yourself would cost more then the printer cost you new, No doubt you came here for a solution not to be told to take it to a repair shop, But in this Case here allow me to explain that not all things get fixed at fixya.com.

Clients use us for our advice, Guidance, Reviews, expertise and the list goes on. Try cleaning out the paper path blowing it out with some Air, using a canned of compressed air does the trick 90 percent of the time.

Now do not shoot the messenger, if this does not work then you going ot need a new auto feeder assay. Or a new printer. Your choice but the list price on a auto feeder is $70 bucks and to put that bad boy in is not cake walk.

Thanks for your premium question, We are always here to help, and thank you for your visit. To give that same gratitude back please do click the accept button.

Posted on Aug 25, 2010

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  • Master
  • 6,993 Answers

Hello,

try resetting the printer and let's see if that would resolve this issue, if it doesn't, please let me know:

1, Power off the printer
2, Unplug the printer's power cord, wait 5 seconds then replug
the power cord in.
3, Hold the Power button for 6 Beeps
4, Release the Power Button, and the printer should have
already been reset.

If the above doesn't solve the problem, try the below steps:

1.With printer OFF press and hold resume
2.while holding it down push and hold Power button
3.Release resume whilst still holding down power, the light should be green (not flashing)
4.Push resume once (orange) twice (Green)and a third time (orange)
5.release power button.
6.Then power it off and on again after it's finished making any noises and settled down.

I hope one or all of the above steps helps to rectify the problem.

Good luck.

Posted on Aug 24, 2010

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Posted on Jan 02, 2017

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1 Answer

Trey 1 is giving a message out of paper when they is paper inside


The message "No Paper" will appear on the LCD display if the Brother machine does not detect paper in the paper tray(Tray#1 or Tray#2) or MP(Multi-purpose) Tray.

Resetting the Brother machine may resolve this issue. To reset the machine, unplug the power cord from the AC power outlet for approximately 10 seconds and then plug it back in.

Note

For MFC users :
The Brother machine can be powered OFF for up to 4 days without losing faxes in memory.

If the message "No Paper" continues to appear on the display follow the instructions listed below:

When printing from Tray#1 or Tray#2 :

Pull the paper tray completely out of the machine. Go to STEP2.

When printing from MP Tray :

Go to STEP4.

Note Tray #2 is the optional LT-5300 paper tray.The MP Tray is just above the main paper tray and can be accessed by opening the MP Tray door. To open, pull on either the left or right side of the front door by the circular cut out.

2. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. If the back of the paper tray doesn't move, the tray lock button may be in the lock position; slide the lock button to the unlock position and pull out the back of the paper tray again. With the paper removed, you will see the LTR (letter) marking on the plastic plate on the bottom of the paper tray to indicate where the moveable rear guide (with protruding arrow) should be moved to for letter size paper. There is also a marking for legal size paper. Make sure the guides are set at the correct mark. Reload the paper in the paper tray. Make sure the moveable rear guide does NOT push tightly against the paper. It should be adjusted to the LTR (letter) or LGL (legal) position, depending on your paper size. If the moveable rear guide is pushed too tightly against the rear edge of the paper, the paper will get stuck in the tray and a loud plastic snapping noise may be heard when feeding paper.

3. Move the tray lock button to the lock position (slide the button towards the paper).

4. If there is no paper in the tray, reload the paper.

When printing from Tray#1 or Tray#2 :

The tray can hold up to 250 sheets of 20lb paper. Do not overfill the tray. There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic.

Note

If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed tray. Make sure you insert the paper far enough --about 1 inch- under the gray plastic bar in the MP Tray until it stops or it will not be fed and the machine will display the message "No Paper".


5. Verify the correct size and type paper is being used:
When printing from Tray#1 or Tray#2 :


If you are printing from a PC and using the paper tray, make sure that MP Tray is NOT selected in the application's print properties for Paper Source.

When printing from MP Tray :

If you are printing from a PC make sure that the MP Tray is selected in the application's print properties for Paper Source.

Note: Please be aware that the setting in the printer driver will take priority over the setting made on the control panel.

14. If you have set the Tray Use settings for a particular tray, the machine will feed paper only from that tray. If the selected tray is out of paper, a "No Paper" message will appear on the LCD. You need to reload paper in that tray.
To set the Tray Use setting, follow the steps below:

a. Press Menu.

b. Press the up or down arrow key to select General Setup.

c. Press OK.

d. Press the up or down arrow key to select Tray Use.

e. Press OK.

f. Press the up or down arrow key to select the mode you want to use.
You can select Copy, Print or Fax(MFC users only).

g. Press OK.

h. Press the up or down arrow key to select the tray.
You can select Tray#1 Only, Tray#2 Only or MP Tray Only.

i. Press OK.

15. For MFC users :

To test, print the Help List.

. Press Menu.

a. Press the up or down arrow key to select Print Reports, and press OK.

b. Press the up or down arrow key to select Help List, and press OK.

c.Press Start.

For DCP users :

To test, print the User Settings.

d. Press Menu.

e. Press the up or down arrow key to select General Setup, and press OK.

f. Press the up or down arrow key to select User Settings, and press OK.

g. Press Start.

Note

If the problem still continues after following the above instructions,

I recommend you clean the Separation Roller, Pickup Roller and Separation pad following the instructions of the FAQ: My Brother machine mis-feeds paper.

Apr 21, 2012 | Brother MFC-8460N All-In-One Printer

1 Answer

Auto print head alignment wont work and I need to do a manual alignment. How do I do this for a MP970?


1. Make sure that the machine is turned on, and then load three sheets of A4 or Letter-sized plain paper in the Rear Tray or Cassette. 2. Open the Paper Output Tray, and then open the Output Tray Extension. (1) Put your finger in the center of the top of the Paper Output Tray and open it gently. (2) Open the Output Tray Extension. 3. Press the Paper Feed Switch to select the paper source where you have loaded paper. 4. Print the print head alignment pattern. (A) Press the HOME button. (B) Select Settings , then press the OK button. (C) Select Maintenance , then press the OK button. (D) Select Manual head align , then press the OK button. (E) Select Yes , then press the OK button. (F) When " Did the patterns print correctly? " is displayed, confirm that the pattern is printed correctly, select Yes , then press the OK button.The input screen for the head position adjustment values is displayed.
Note:If you select Head alignment print, the machine exits the process after printing the current head position adjustment values.
5. Look at the first printout, and then adjust the print head position. (A) Check the printed patterns, and use the or button to input the number of the pattern in column A that has the least noticeable vertical streaks. (B) Repeat the same procedure until you finish i nputting the pattern number for columns B to F, then press the OK button. (C) Confirm the displayed message and press the OK button.
Note: If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.
6. Look at the second printout, and then adjust the print head position. (A) Check the printed patterns, and use the or button to input the number of the pattern in column G that has the least noticeable vertical streaks. (B) Repeat the same procedure until you finish inputting the pattern number for columns H to K, then press the OK button. For column K, the best pattern will be smooth and have no streaks in the border indicated by the arrow. (C) Confirm the displayed message and press the OK button.
7. Look at the third printout, and then adjust the print head position. Check the printed patterns, and use the or button to input the number of the pattern in columns L and M that has the least noticeable horizontal streaks, then press the OK button.
Source

Mar 01, 2011 | Office Equipment & Supplies

3 Answers

The feed switch on my Canon Printer MX700 keeps reverting to the rear tray, so I cannot print out anything on standard 8-1/2 x 11 paper.


go print -> properties -> page setup -> print options -> tick Disable the paper source setting of the application software -> hit ok and go back to "main" -> select the paper source that you want and hit ok ok and print

Mar 24, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

A dell 3010 which prints fine from webpages etc. but refuses to print from out look and says load plain mpf 024-969 when there is paper in the machine which it was previously happy to print on.... very...


Outlook's printer options are set to load paper from the Manual Paper Feed (mpf) instead of the regular paper tray.

In outlook, select file->print and look for the printer properties button on that dialog box.
Select the paper tray you want to use (or simply uncheck "MPF" or "Manual Paper Feed") and hit OK.


Jun 14, 2009 | Dell 3010cn Laser Printer

1 Answer

HP Officejet Pro L7580: says load paper/won't print


Go to printer and faxes and cheeck the preferences of your printer cheeck the number of copies and all strange that you will saw.
i hope my advice is helpful.

May 19, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

Error message on 4050n printer "manually feed hp tough letter"


What error message is on the display?

To solve one common problem, try this: Take out the paper tray. Slide the blue fence at the back away from the paper (toward the back of the tray) then slide it back to the correct position for the size of the paper. Replace the paper tray and see if the error message still appears.

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1 Answer

IBM infoprint 1422 won't feed through paper tray, only works with mp loader


Ok.... I have these printers at work...and i think i have figured this one out :
Under setup menu , goto configure mp , then switch the settings from cassette to manual. You see these printers are used at Hotels where the bottom tray is for legal size paper used to make key packets and the mp is used for regular sized paper printing reciepts....Hilton family hotels use them for example....the next thing I'm trying to figure out is how to set it so I won't have to push the go button every time I print something

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2 Answers

3010 dell color laser


Ok,

I've went around and around with the same problem (bug) and finally found a solution. Here is the deal. You have to exactly match the settings for the MPF tray in the aplication softwares to the MPF tray settings set from front panel on the printer.

I found this problem when trying to print on gloss paper. The MPF tray had to be set for "Coated 1 Side 2" in both the application and on the front of the printer.

Lets say I'm printing a Word Document. Go to file, print, select the Dell printer, then select properties, select paper tray, set paper source to MPF, set MPF settings to ""Coated 1 Side 2". Click OK.

Now do the printer setup. From the front panel on the printer.
Press Menu, press the down button to Tray Settings
Press center button to select.
Display now asks for paper type. Press center button.
Displays MPF. Press center button.
Push down button until you see Coat1 Side2
Push center button to select.
Press Menu to exit.

I only print on gloss so I have to set the MPF tray to Coated 1 Side 2. I was told this slows the feed and that is needed for coated papers. Now you could probably use another setting as long you set both the MPF tray in both the application and the control panel to match exactly.

Aug 19, 2008 | Dell 3000cn Color Laser Printer

1 Answer

Printing problems - i can only print manual feed...


the manual tray is the is the one above the tray,
1-either your tray is set incorrectly must be set to Letter/Plain
priority is tray 2 not tray 1
tray one is the by-pass / manual
since this printer does not have a screen on it everything is setup through the PC.
print a configuration page and you will see all the settings

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1 Answer

HP 1315 paper load and scan problems


I would perform a hard reset of the printer electronics and also reinstall the driver to see if the combination of these two procedures restores proper operation.

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