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SENT FAXES HAVE BLACK LINES RUNNING THROUGH IT

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Clean the scanner glass carefully with a lint free towel and a little window cleaner

Posted on Aug 24, 2010

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I am scanning a photo. I have translucent lines running horizontal through the picture before i print it.


Documents scanned/copied from the document feeder pass over a thin glass area where scanning occurs. Clean this area if sent faxes, copies or scans have black or white vertical lines.
  1. Lift the document cover to expose the platen glass.

  2. Wipe the ADF scan area (C) with a clean, soft, lint-free cloth moistened with water.

    scannerarea.jpg

  3. Then wipe with a clean, soft, dry, lint-free cloth making sure there are no residues left, especially on the platen glass.

  4. Close the document cover and make a copy of a text document to confirm the black line has disappeared.

Dec 20, 2010 | Canon PIXMA MP780 All-In-One InkJet...

Tip

Black lines when sending faxes or making copies


I've been getting many calls asking me why their fax/copiers/printers are getting black lines when they send faxes and making copies while using the automatic document feeder, and not when they open the document feeder and use the glass.

What happens, when you fax or copy papers that has white-out or some material that can flake off, it gets embedded on the ADF glass and the unit thinks its part of the paper.

99% of the time, what needs to be done is to clean the small glass, usually using fingernails to scratch off the dirt, or using a lint free cloth slightly moistened, should do the trick. Just go over it several times until it comes off.

If the lines are thick, it usually indicates a damaged scanner assembly, in cases with the Brother machines, not expensive to fix. With other units, its a different story, either because they do not sell the scanner assembly as a part, or units are sent in for whole unit repairs.


on Jun 08, 2010 | Office Equipment & Supplies

1 Answer

New Drum and Toner and faxes sent are black


You have a bad SCANNER BLOCK. Expensive to repair.

May 05, 2010 | Brother IntelliFAX 4100 Laser Fax

3 Answers

Lines on sent faxes


Scanner Lamp is Dead. Happen a lots.

Jan 07, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

All in one x7550 is leaving wide black lines on copies and even on faxes sent out--what's the problem??


The problem is likely the scanner. Both copies and faxes are scanned. Tell it to scan an image. Lift the top, so you can watch the light bar go down the page. Its most likely got a dark area.
If under warranty, make arrangements to get it repaired or replaced. If not it may cost as much as a new printer. It has to be taken apart to replace the part.

Oct 14, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Papers come out with black streeks on them from my sharp FO 4450


If everything is coming out with streaks, it's most likely your cleaning blade which is part of the drum cartridge. I've also seen this from 3rd party toner. Get Sharp toner for your Sharp fax if you don't have it already. If your black streaks are only on copies and sent faxes, this indicates that your scanner is dirty. It's located where you feed your paper in. Lift this part up and you'll see a strip of glass running front to back about 1/2 inch wide. Clean it and that will get rid of lines.

Oct 12, 2009 | Sharp FO-4400 Fax

1 Answer

Sent faxes not printing clear


Per Brother's User manual,
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_IntelliFax_4100_4750e_5750e_EN_98.PDF

Clean the machine’s interior and the primary
corona wire of the toner cartridge This is a common cause for your printing/copying problem. This should solve your issue. Best of luck.
Greg

May 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Two black lines printed on sent faxes


Clean the glass onder the cover where the document feeds in.

Apr 24, 2009 | Canon FAX-L1000 Plain Paper Laser

1 Answer

Where is the scanner lamp on the brother fax 2820


the scanner is located under the control panel. lift up control panel and look for a thin piece of glass that runs left to right. that glass may have white out or some other foriegn material on it, however, this will only clean up lines on SENT faxes and copies. if you're getting lines on received faxes, your problem would most likely reside in your drum unit.

hth,
razors

Apr 08, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Sent faxes all black


the scanner needs to be replaced,but you can buy a new machine for almost what it would cost to replace the scanner.

Sep 17, 2007 | Brother IntelliFAX 770 Plain Paper Thermal...

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