Question about Baumatic BTM231SS Microwave Oven

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Micro wave is operating but not heating up the food

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  • Baumatic Master
  • 43,501 Answers

Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic Microwave Oven Troubleshooting Tips

heatman101


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Posted on Feb 25, 2011

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9098 Answers

SOURCE: Kenmore Microwave Problem

"d" may mean demo mode.

The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

Let us know if the hard reset doen't fix it.

Posted on Nov 18, 2007

  • 1 Answer

SOURCE: GE Over range microwave, JVM1660

Was it the magnetron. Ours just gave up the ghost(heat) yesterday.

Posted on Nov 19, 2007

SOURCE: micro wave oven doesn't heat

replace magnetron

g.k.mahendran

contact www.microwaveovengkm.com

Posted on Jul 24, 2008

MicrowaveSvc
  • 9098 Answers

SOURCE: microwave seems to be working

Chances are you have a shorted high voltage rectifier diode or a bad magnetron, but it may be a bad high voltage transformer.

There should be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which isvery helpful when troubleshooting & testing.

At our site, we have a video showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

Here are some links you or someone you know can use (in order given) for test help, but read the safety warnings first:

http://www.gallawa.com/microtech/diode.html (if it is NOT shorted, it's probably fine)
http://www.gallawa.com/microtech/mag_test.html
http://www.gallawa.com/microtech/xformer.html

If you'd rather have a pro take a look, I would recommend that you contact Whirlpool customer service to find your nearest Whirlpool-authorized service center.

Whirlpool customer service is here and you can also enter your model number on that page to download your owner's manual, installation instructions, etc..

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 27, 2008

MicrowaveSvc
  • 9098 Answers

SOURCE: General electric profile advantium 120 does not heat up food

With the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

The diode is a fairly cheap fix, and the mag will cost more.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Some manufacturers will send you the magnetron to do it yourself. If nothing else, you can save about $75 by taking it to the shop yourself.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html (if it's not shorted, it's probably okay)
http://www.gallawa.com/microtech/mag_test.html
http://www.gallawa.com/microtech/xformer.html

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 21, 2008

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1 Answer

Microwave sometimes heats up food and sometimes it does not.


usually when you kill the power and then when you put power back on the machine works it's the computer board that's bad.all you're doing is resetting the board just like your house computer,if something happens to it you shut it down and reboot it,that's what you're doing with the micro wave just rebooting the board.here's the funny thing about micro waves sometimes the part you're gonna change is almost the same price as a new micro wave so i would first check how much the board is,i went on sears and they have the board for 115.00 repair clinic for 235 part number WPW10216347 they don't make this model anymore but you can get a stainless micro for around 290 to 300 dollars and if you buy the same brand all you should have to do is remove the bolts up above that hold it in place and remove the micro wave and the same brand should mount the same way so you won't have to drill new holes or replace the back metal panel.if i were you i would replace the unit instead of the board repair clinic shows most of the parts for this model out of stock so it might be a while before you can get any parts for this model but this is up to you.good luck with your micro wave.one more thing when you were in there did you see alot of grease,this is usually the cause of no heat,the grease from cooking on the stove top gets into the micro wave and on the mag tube and damages it,if there was grease in there i would just replace the unit

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a

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A - This most commonly is a bad door switch, other possible problems are a faulty relay or solder joint on the power module, but a bad door switch is most common.
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This just happened to ours as well. Apparently the magnetron (device that creates radio waves that heat the food) is broken. I'm trying to pry the darn thing out of our kitchen now so I can replace the magnetron. Look for this part WB27X10489 on Google. I found it on ebay for $65. If it fixes the problem I'll post again.

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