Question about Acer Aspire 3000 Notebook

3 Answers

Mouse touchpad, keyboard, and usb drives will not work

I have an acer aspire 3000 series and my touchpad, keyboard and usb ports do not work. i tried to get to start it in safe mode, but cannot sice the keyboard doesnt work. i tries using a usb mouse and keyboard, but the usb drives arent even getting power appartently since i cannot even charge my ipod. even when i get to the password screen, the mouse will not move and i cannot type anything, but i still get the cursor. please help me fix my expensive paperweight.

Posted by on

  • Anonymous Mar 27, 2014

    Mij mouse.. i think it's calles a touchpad?? is not working anymore. It won't do anything, i can't even see my mouse

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

One thing you can try (for the touchpad)

Acer have got a function key to turn it on and iff (i thought mine was broken for a year). Hold the function key, which is located bottom left of keyboard, and then press F7. It should be F7 anyway.

Hope that helps for your touchpad

Posted on May 05, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

  1. Some computers have a touchpad disable and enable hot key, refer to Dell Knowledge Base article "Disabling or Enabling the Touchpad Using the Hot Key" to see if your computer has this hot key and how to use it.
    (When your computer does not have the hot key or the hot key did not correct the issue proceed to the next step.)


  1. Turn off the computer (when the touchpad does not respond hold the power button down for up to 15 seconds to turn off the computer).


  1. Unplug everything except the power cord, including the following:
    • Speakers
    • Printers
    • Scanners
    • USB devices
    • Personal Digital Assistants (PDAs)
    • USB flash drive or other external storage devices
    • External Monitor
    • External Keyboard
    • External Mouse
    • If your computer is attached to a docking station, undock it.



  1. Make sure the touchpad or your finger has no dirt, grease, liquids or food on it (the touchpad has to make a good contact with your finger to work correctly).


  1. Turn the computer back on and retest the touchpad.
    • When the touchpad still does not work correctly proceed to step 6.
    • When the touchpad does work correctly, attach one external device at a time and test the touchpad to see which one may have caused the issue.



  1. Make sure the latest driver for the touchpad is installed (you may need to use a external USB or Bluetooth mouse), for more information refer to:

"How to Use the Drivers and Downloads Website"


Note:

The touchpad drivers are located in the Input section, listed as Dell Touchpad / Pointing Stick, Alps - Driver or Synaptics - Driver.



  1. Some newer computers have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties.

    To get to the touchpad properties, perform these steps:
    (Refer to the Table of Contents for help determining which Operating System installed on this computer.)
    • For Windows 7.
      1. Click Start.
      2. Click Control Panel.
      3. Using the drop-down menu next to View by: in the upper-right corner, select Large Icons.
      4. Click Mouse.
      5. Click the Dell Touchpad or Device Settings tab.
        • When the Dell Touchpad tab option showed.
          1. Click on the picture of the touchpad.
          2. Click Gestures Settings (depending on your computer there may not be a gestures option).
          3. After changing the options click OK.


        • When the Device Settings tab option showed.
          1. Click the <+> next to open the options you want to change.
          2. After changing the options click OK.


    • For Windows Vista.
      1. Click Start.
      2. Click Control Panel.
      3. Click Mouse.
      4. Click the Dell Touchpad or Device Settings tab.
        • When the Dell Touchpad tab option showed.
          1. Click on the picture of the touchpad.
          2. Click Gestures Settings (depending on your computer there may not be a gestures option).
          3. After changing the options click OK.


        • When the Device Settings tab option showed.
          1. Click the <+> next to open the options you want to change.
          2. After changing the options click OK.


    • For Windows XP.
      1. Click Start.
      2. Click Control Panel.
      3. Click Switch to Classic View when available in the upper-left corner.
      4. Click Mouse.
      5. Click the Dell Touchpad or Device Settings tab.
        • When the Dell Touchpad tab option showed.
          1. Click on the picture of the touchpad.
          2. Click Gestures Settings (depending on your computer there may not be a gestures option).
          3. After changing the options click OK.


        • When the Device Settings tab option showed.
          1. Click the <+> next to open the options you want to change.
          2. After changing the options click OK.


  1. Refer to the Microsoft Knowledge Base article, Mouse, touchpad, and keyboard problems in Windows.





After following the preceding steps and the touchpad still does not work, Contact Technical Support.

Posted on Nov 29, 2012

I just removed the battery. it works too.

Posted on May 06, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My touchpad still wont work for my acer 3000


There is a button to turn on and off the touch pad. Is there a button on your keyboard that has the letters FN on it? if so hold that down and see what comes up. If not search for any kind of switch near your touch pad or that is on the keyboard that is not a normal typing key.

Mar 14, 2010 | Acer Aspire 3000 Notebook

1 Answer

My Acer 5732Z running under windows 7 has a keyboard & mouse prob


First thing to try to uinstall and reinstall the software for your touchpad. Go to Acer and get the latest drivers and or software. Sometimes, just removing the driver and letting windows find it again in device manager is enough to fix it. hopes this helps.

Normally though. keyboard and touchpad are seperate entities. which made me think of the motherboard as that is the only constant between the 2 but, if your touchpad is buggy maybe it is causing issues elsewhere.

Mar 11, 2010 | Acer Aspire 3000 Notebook

1 Answer

Touch pad won't work on Aspire 5515.


If the touchpad has gone bad there's not much you can do, unless it just happens to have a loose connection. You can try disassembling the keyboard to get access to the touchpad cable and verify it but to be honest, that's an unlikely scenario.
Can you plugin a usb mouse? Or you could try an external touchpad like the Bamboo made by Wacom although that's a bit expensive. Again, it would need a usb connection though.

Oct 12, 2009 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Acer Aspire 5100-USB, Touchpad, keyboard all quit working.


Bad motherboard or a failed attempt at a bios upgrade/flash

Jul 21, 2009 | Acer Aspire 5100 Notebook

2 Answers

Acer aspire one touchpad mouse does not work. USB mouse works. Also FN F5 stopped working


Aspire D250.....

Hold down function key fn (lower left on keyboard) and tap F7 key once..

May 02, 2009 | Acer Aspire One PC Notebook

2 Answers

Aspire 5101wlmi


If you have got a usb mouse plug it into your computer then go to control panel>system>hardware>device manager and go to pointing devices. Right click on the + sign next to keyboard and touchpad, click on uninstall. Then reboot your machine, take the usb mouse out. Windows will reload the correct drivers for the keyboard and touchpad as new hardware and your problem should be resolved.

I hope this helps

Nov 12, 2008 | Acer Aspire 5101WLMi Notebook

1 Answer

Touchpad and keyboard inop


you can use the serial port if its working connect the serial/usb adaptor to the serial port interface then connect a usb keyboard/mouse to retrieve the information on your drive u can use that temporary till you change the keyboard

May 05, 2008 | Computers & Internet

3 Answers

Keyboard,sound,touchpad all not working keyboard, touchpad and all usb ports stopped working


kINDLY CONNECT A USB KEYBOARD AND/OR MOUSE TO TROUBLESHOOT THE NOTE BOOK IF USB KEYBOARD/ MOUSE (EXTERNAL NORMAL USB DESKTOP KEYBOARD MOUSE). THEN WE WILL BE ABLE TO TROUBLE SHOOT

Feb 29, 2008 | Acer Aspire 5100 Notebook

4 Answers

Acer Aspire 3004 keyboard and touchpad error


Just resolved same problem on Acer Aspire 5000 by removing the battery, then goto device manager and disable "Microsoft ACPI-Compliant Control Method Battery" you can then put your existing battery back into the latop with any problems with the keyboard and touchpad. Mad solution I know but it worked for me

Jan 22, 2008 | Acer Aspire 3000 Notebook

Not finding what you are looking for?
Acer Aspire 3000 Notebook Logo

829 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...