Question about HP Photosmart D7360 All-In-One InkJet Printer

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I can not get my printer to turn on.....I have checked all connections and all are connected. What could be the problem?

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Posted on Aug 24, 2010

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1 Answer

Yellow light blinking


Typically, printers will blink a yellow light to indicate a communication problem between the printer and the computer.

1. Shut your printer and computer completely down.
2. Check connections to printer
3. Follow connected printer cables to the related computer port.
4. Check connections to computer
5. Turn the computer on and let it boot up
6. Turn your printer on.

Jan 20, 2013 | Office Equipment & Supplies

1 Answer

Printer does not respond to computer


Check the type of connection - are you using a USB connection or a Wireless connection?
- If USB, turn off the printer. - remove the power cable at the back of the printer, then remove the cable to the wall outlet. Wait for 10 sec. then reconnect all cables. - turn on the printer and check if the computer detects the printer. - If not, try to remove the USB cable at the back of the printer and computer. Wait for 5sec. reconnect the cable back. Try other USB port if not detected. - If still not detected try to use another working USB cable. - If replacing the cable did not resolve the issue, try to install the driver of the printer.
- If wireless connection try to check if the printer is connected to your router. Run the Wireless Setup Wizard in the front panel of the printer. Select the name of your router. - Download the Network Diagnostic Utility on the HP.com website to check what is causing the issue. It will give you the instruction on how to resolve the problem.

Apr 03, 2011 | HP Office Equipment & Supplies

1 Answer

Can?t print with 4650because it's offline


I know it's a little obvious, but have you checked that the printer is turned on? If you cannot see a green light, there should be a power button on the display in the bottom left. It could also be that it is not plugged into the wall, or the plug is turned off.
If it is turned on, check it is connected to your computer: if you are connecting physically or "with wires", check the wires are connected to the computer, or to the network, if that is how you're using it. (If you don't know, you are connecting directly to the computer.) if you are connecting using the wireless, check that the wireless indicator is green. If it is blinking green, it is updating; orange and it is waiting to be set up; blinking orange and either the wireless router is not close enough to the printer or it has been turned off.
If the wireless indicator is green, but not printing, try reinstalling the program that came with your printer.
If it is orange or off, go to the Lexmark wireless setup utility in your computer. (It should be in the start menu in lexmark>tools.) This facility will require you to connect the computer via cable.
If all these don't work, please see your lexmark vendor to examine your printer as it may be broken.

Mar 15, 2011 | Lexmark X4650 InkJet Printer

1 Answer

Hp 4650dn printer showing offline. Connected through airlink router. Working fine one day, offline the next. Power cycled and checked all connections, still no luck.


Hello !

You have to self diagnose the printer by your self. Please try this solutions.

1. Usually it is getting offline when the main computer that connects directly to the printer is off and you are only sharing from this computer through a router or a switch hub. Sure it will mention that the printer is offline and cannot print anything. You need that workstation to be open to be able to connect to the printer.

2. If not, check the cable connection connecting from your computer to the switch hub or router. Maybe it is just loosen for some reasons. Remove the cable to the router and plug it again. Turn off your printer and your computer and turn it on again. Try to print test page.

3. If not, try to unplug the printer cable connecting from the computer to the printer and maybe just loose up. Turn off your computer and printer, after turn it on again. Try to print test page.

4. If still not working, it not something to do with the hardware problem. I believe is it software problem, maybe you upgrade software or install software that harms your printer. Uninstall some programs from the computer that corrupted the driver files. If you upgrade the main computer, I suggest to uninstall and reinstall the printer software.

5. If not, try to replace the port (whether usb port) and maybe this is the problem. Try to turn off the unit and turn it on again.

6. If not, replace the cable connection from to the switch hub, close all the PC unit and print and try to print again.

Here is the only diagnostics solution I can give to you. Good Luck and Thank you for using Fixya.

Jan 06, 2011 | HP LaserJet 4650dn Printer

1 Answer

Printer is shown as not connected


Hi Good day!! Please turn off your printer and then check your cables if it is properly connected after that turn on your printer. Go to Printer and faxes to do that just click "Start" and then "Settings" go to "Printer and faxes" you should see your installed printer open it. you should be on printer queue box. click "Printer (MENU) in your Printer queue box. and then click Connect.. how your printer be online now!!!

Oct 14, 2010 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Printer is off-line-how do I get it on-line?


OK.------------ 1) First check whether printer power is turned Off or is On.If its off then turn it On.But iof its on. 2) Then check the printer to pc connection.The connection between printer and pc is called USB port connection.And this is connected via USB wire.So check this connection properly,to the printer side as well as pc side.If both the options 1 and 2 checked ok.Then try this procedure to turn printer on line. ------ The procedure is as follows:--- 1) Click the start option at the lower left corner of the task-bar. 2) Then click "settings" option. 3) Then click the printer & faxes option/. 4) After you click the printer & faxes option, a page will get open.On that page you will see your printer Icon. 5) Right click on that printer icon.I repeat, right click on that printer icon. 6) As you right click the printer icon option,some more options will get open.In that options you will see the "printer on line" option.Just click on that option. 7) The printer will get online. 8) If you re-click on that option another time,the printer will get off line again. -------------------- This is the basic procedure to turn printer online from a offline condition. ----------- But in case this all the three options are not helping then the last option to turn printer on line from off line is to reinstall the printer drivers. --------- For any other further query,please keep updated.Thanks.

Oct 12, 2010 | HP Deskjet F2180 All-In-One InkJet Printer

1 Answer

Cannot turn on the printer even if connections are ok ?


The only thing that could stop you from turning the printer on other than a broke printer is the power/power cord is not connected. The printer should turn on without a USB or parallel printer cable attached.

If no lights are showing when you try to power the printer, check the power connection in the back of the printer to ensure it is plugged in, check the plug into the adapter is connected and that the power cord's plug is connected to the wall outlet - if you have a power strip make sure it is turned on and the circuit breaker is not popped. Make sure that there is power to the outlet by plugging in something else to show it has power. If all of those check out ok and you have a meter, check for voltage at the power connector at the printer (pull the plug out of the printer and check voltage from inside the plug to outside the plug. It should be 18 vac.

If all of this is ok, there is something wrong inside the printer. Probably time for a new one as cost to repair is probably too high.

Oct 11, 2010 | HP DeskJet 810c InkJet Printer

1 Answer

My wireless will not connect to my macbook


First two are mentioned here,
1. wireless
2. usb
if you are using a USB cable to connect, first you have ensure that is system is working perfectly and turned on, secondly make sure u have the printer turned on after proper connection with your usb to your computer from the printer, this is suppose to pop up a message demanding for printer driver installation.
If it does not respond, you have to check your USB port on your system or the USB cable. check these i believe one will certainly work for you. thanks gud luck.

Oct 07, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

Power problem


Hi there,

The Printer unable to turn on could be of two reasons.

(1) Connect the Printer directly to the wall outlet instead of connecting through the power surge protector (If connected through surge protector).
(2) Check whether the Power adapter is getting warmed up after connecting to a particular wall outlet.
(3) Try connecting the printer to any other wall outlet and check for the results.


Hope this information would help you in this regard.

With regards,
Ashesburn.

Feb 14, 2008 | HP DeskJet F380 All-In-One Printer

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