Question about Canon MP970 Photo All-In-One InkJet Printer

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Quite strange, but printer will print test pattern, clean nozzles etc from my MAC, but when printing from Word prints blanks, ink cartridges all have enough ink?

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I assume that you are printing from Microsoft Word. If so, once you click the "Print" the "Print" window will pop up, on the "print" window, check and verify what is selected at "Print What" options and select "Document" and click "Ok" to proceed..
Quite strange, but printer will - 93041a6.jpg



Let me know if you need further help.

Good luck.

Thanks for using FixYa.

Posted on Aug 24, 2010

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Large ink spill. Printer no longer recognized new black cartridge.


You can perform the Tap 41 Cartridge Health Diagnostics Test: [applies to HP Deskjet 6800/6900/9800]
http://inkjet411.com/?page_id=1741 (refer to 2nd video to understand how to read the printed pattern)

1. With printer power on, press and hold the POWER button.
2. Press the Cancel (X) button four (4) times.
3. Press the RESUME button (Down Arrow) once.
4. Release the POWER button.
5. The Diagnostic Test Report should print.

--- A good HP 93/95/97/99 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout: http://inkjet411.com/?page_id=1741


---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink (special "ink back-up mode").

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

Aug 27, 2013 | HP Deskjet 6988 Inkjet Printer - Color -...

1 Answer

I have not my Epson Stylus Photo for quite some time. Now I want to use it again, I 've put in some new cartridges. The print shows repeating (green) lines. Any idea what could be the problem ?


To help complete the pattern, feed copy papers to the printer and do atleast 40 blank photocopies and afterwards clean the head and check the nozzle.if it has not improved, repeat the same procedure until the pattern completes.mine also had the same problem but after doing that, it was solved for good.
NB: Command copies without putting any printed paper to save ink.

Oct 12, 2012 | Epson Stylus Photo R220 InkJet Printer

1 Answer

I have been using an epson stylus color 880 for years. One day it would not print. Replaced the cartridges and still will not print. It goes through the printing procedures but nothing shows up on...


The print head nozzles may be clogged. From the Utility section found in the EPSON printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 3 cycles if necessary. If the nozzle check is not printing completely, and if the head cleanings do not help the nozzle check pattern to print completely, try replacing the ink cartridge. Any ink cartridge installed into the printer must have a blue label on top of it. If the blue label has been removed from the ink cartridge, do not install the cartridge. Using an ink cartridge, which does not have the blue label on it, may damage the printer. Caution: If you have already installed a cartridge which is missing the blue label, or if a previously installed ink cartridge was missing its blue label at the time it was installed, and now head cleanings do not help the nozzle check pattern to print completely, your printer may require service and you should contact the EPSON Connection for further assistance.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jul 08, 2011 | Epson Stylus 880 InkJet Color Printer

1 Answer

Colour ink not printing


If the printer is printing blank pages, make sure you are using the correct printer driver and make sure the paper size is correctly selected in the driver. If the printer is printing black only, the "Ink" option in the printer driver may be set to "Black" instead of "Color" or a setting in the software may be set to print black only. Also, the print head nozzles may be clogged.

A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 3 cycles if necessary. If the nozzle check is not printing completely, and if the head cleanings do not help the nozzle check pattern to print completely, turn the printer off overnight and try the cleaning cycles again.

Try a new ink cartridge. Also, make sure you are using a genuine ink cartridge and has the same number as your old catridge.

Jun 20, 2011 | Computers & Internet

1 Answer

Deskjet F380 is normaly printing but it will print blank


If the printer is printing blank pages, make sure you are using the correct printer driver and make sure the paper size is correctly selected in the driver. If the printer is printing black only, the Ink option in the printer driver may be set to Black instead of Color or a setting in the software may be set to print black only. Also, the print head nozzles may be clogged. From the Utility section found in the printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Performing up to 6 cleaning cycles is not uncommon if the print heads are severly clogged.

Feb 04, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

IP4300 only recognizes magenta OR cyan


1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.

Jan 04, 2009 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

Still getting blank pages.


You have air or dry ink in the nozzle chambers, you use the head cleaning facility but when it finishes it asks you to print a nozzle check pattern, click the finish button.

You need to do 4 head cleans and cancel the nozzle check print after each until the 4 are done then allow it to print the pattern.

This will prime your heads and clear out any air locks.

The only other thing I need to check, but it's a bit of a numpty suggestion. If you have not removed the yellow 'tear off' strips, no ink will flow and your chambers will be full of air. If this is what happened, remove the 'tear off' strips and carry out the procedure above.

I hope this helps.

You don't need the utility for this but it would be handy for you to have.

It is quite easy to find, it's on our home page and on the Epson page just below the big blue drop down menu box. It's simply a 'click here' link along side the text "If your printer needs resetting" etc etc.

Good luck!

Nige
The INK Store

Dec 15, 2008 | Epson Stylus CX6600 All-In-One InkJet...

1 Answer

I have tried to print using my black ink cartridge and it will only print what is my email address.


Issue: Tinted printing / Colors are not exact
Solution: Resolving ink tank and cartridge issues BJC-6000

Printer attempts to print but no ink is on the paper Printer attempts to print but no ink is on the paper If the print quality is poor or no ink is appearing on the page, it may be because of the following problems:
  • The ink in the BJ tanks has run out.
  • The print head nozzles may be clogged
  • The protective cap or tape may have been reattached to the BJ cartridge
  • The BJ cartridge may need to be replaced
  • You may be using the wrong side of the media.
To check the level of ink in the BJ tanks
Open the printer's front cover and visually check the level of the ink in all the BJ tanks. If a BJ tank is low or has run out of ink, replace it. Failure to do so may shorten the life of your BJ Cartridge
To check the status of the print head by printing a Nozzle Check Pattern
  1. The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head is correctly aligned.

  2. On your printer, press and hold the Resume button until you hear 2 beeps.

  3. When you release the button, the Nozzle Check Pattern will be printed. You can also print the Nozzle Check Pattern by clicking on the Test Print button in the Maintenance tab of the printer properties dialog box.

  4. After the Nozzle Check Pattern is printed, check the results. Look at the Nozzle Check Pattern for each BJ Ink tank. If any colors are missing or if any horizontal lines are broken or missing, perform the print head cleaning procedure.
To perform the print head cleaning procedure
  1. On your printer, press and hold the Resume button until you hear 1 beep.

  2. When you release the button, all print heads for all colors will be cleaned.

  3. You can also clean the print heads by clicking the left Print Head Cleaning button in the Maintenance tab of the printer properties dialog box.

  4. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.

  6. If the results are satisfactory, resume normal printing. If the results are not satisfactory, you may need to execute a print head deep cleaning.
To execute a print head deep cleaning
  1. Make sure paper is loaded in the sheet feeder and the printer is turned on.

  2. Display the printer properties dialog box and click the Maintenance tab.

  3. Click the right print head Cleaning button.

  4. When the print head cleaning begins, the POWER light starts flashing. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.

  6. If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.
To execute a print head alignment
In Windows, display the Maintenance tab of the printer properties dialog box.
  1. Click the right Test Print button.

  2. Follow the instructions on the screens to perform an automatic print head alignment.

  3. A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK. Another screen warns you not to start any other operation until the alignment is complete. Again, click OK.

  4. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads then will print an alignment pattern.

  5. Perform the Nozzle Check Pattern test again.

  6. If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
To replace a BJ Tank in a BJ Cartridge
Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer's power is on. Make sure you insert the BJ tank in the correct slot.
  1. Open the front cover.

  2. The power light blinks while the cartridge holder is positioned to the center of the printer.

  3. Remove the empty BJ tank by pressing in on the release tab and then lifting the BJ tank up and out of its slot.

  4. Dispose of the tank properly, taking care to avoid spilling ink on your hands, floor, furniture, or clothing.

  5. Remove the new BJ tank from its package and pull the orange tape up and against the perforations to open the package film. Be careful not to remove the label from the tank. You will need it to match the tank to the correct slot in the BJ cartridge.

  6. Twist the orange protective cap to remove it. Do not attempt to reattach the protective cap; instead, discard it along with the protective tape.

  7. Insert the BJ tank by holding it at a slight angle, aligning it with the correct slot. Press down gently on the top of the tank until it locks into place.

  8. Lock the ink tank in place by pressing down on the circle mark on the top of the tank.
    Close the printer cover.

  9. The printer will automatically start cleaning the print heads. When the print heads are clean, the POWER light will stay on, indicating that the printer is ready for operation.

  10. Perform another test print to make sure the new ink tanks are performing correctly.
To remove the protective cap and tape from the BJ cartridge
  1. Open the printer's front cover.

  2. Unlock the BJ cartridge by raising the cartridge lock lever. Make sure you raise it all the way up.

  3. Remove the BJ cartridge by holding it by the circles on the left and right sides.

  4. Make sure that the orange protective cap has been removed.

  5. Make sure that the protective tape has also been removed.

  6. Replace the BJ cartridge and move the blue cartridge lock lever until it locks in place.
To check the media
Make sure that you are printing to the correct side of the media that you are using, and that the Media Type setting in the printer driver properties correctly reflects the type of paper you are using.
Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

May 30, 2008 | Canon BJC 6000 InkJet Printer

3 Answers

Not printing even the test page,full ink ??


I have the same problem, I re-loaded the software, checked all the settings, went through set up procedures and nothing??????? I goes through all the motions, spits out the paper..........blank

Apr 10, 2008 | Epson Stylus CX6400 All-In-One InkJet...

1 Answer

Canon BJC 3000


Printer attempts to print but no ink is on the paper Printer attempts to print but no ink is on the paper If the print quality is poor or no ink is appearing on the page, it may be because of the following problems:
  • The ink in the BJ tanks has run out.
  • The print head nozzles may be clogged.
  • The protective cap or tape may have been reattached to the BJ cartridge.
  • The BJ cartridge may need to be replaced.
  • You may be using the wrong side of the media.
To check the level of ink in the BJ tanks
Open the printer's front cover and visually check the level of the ink in all the BJ tanks. If a BJ tank is low or has run out of ink, replace it. Failure to do so may shorten the life of your BJ Cartridge
Check the status of the print heads by printing a Nozzle Check Pattern
The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head is correctly aligned.
  1. On your printer, press and hold the Resume button until the printer light flashes two times.

  2. When you release the button, the Nozzle Check Pattern will be printed.

    You can also print the Nozzle Check Pattern by clicking on the Test Print button in the Maintenance tab of the printer properties dialog box.

  3. After the Nozzle Check Pattern is printed, check the results.

  4. Look at the Nozzle Check Pattern for each BJ cartridge. If any colors are missing or if any horizontal lines are broken or missing, perform the print head cleaning procedure.

    bjc3000_good_nozzle.jpg

  5. In the alignment head pattern, if the lines are not perfectly overlapped, align the print heads.
To perform the print head cleaning procedure
  1. On your printer, press and hold the Resume button until the printer light flashes one time.

  2. When you release the button, the print head will be cleaned.

    You can also clean the print head by clicking the left Print Head Cleaning button in the Maintenance tab of the printer properties dialog box.

  3. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.
  4. Perform the Nozzle Check Pattern test again.

  5. If the results are satisfactory, resume normal printing.

  6. If the results are not satisfactory, you may need to execute a print head deep cleaning.
To execute a print head deep cleaning
  1. Make sure paper is loaded in the sheet feeder and the printer is turned on.

  2. Display the printer properties dialog box and click the Maintenance tab.

  3. Click the right Print Head Cleaning button.

  4. When the print head cleaning begins, the POWER light starts flashing. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.
If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.
To execute a print head alignment
  1. In Windows, display the Maintenance tab of the printer properties dialog box.

  2. Click the right Test Print button.

  3. Follow the instructions on the screens to perform an automatic print head alignment.

  4. A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK.

  5. Another screen warns you not to start any other operation until the alignment is complete. Again, click OK.

  6. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads then will print an alignment pattern.

  7. Perform the Nozzle Check Pattern test again.
If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
To replace a BJ Tank in a BJ Cartridge
Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer's power is on. Make sure you insert the BJ tank in the correct slot.
  1. Open the front cover.

  2. The power light blinks while the cartridge holder is positioned to the center of the printer.

  3. Remove the empty BJ tank by pressing in on the release tab and then lifting the BJ tank up and out of its slot.

  4. Dispose of the tank properly, taking care to avoid spilling ink on your hands, floor, furniture, or clothing.

  5. Remove the new BJ tank from its package and pull the orange tape up and against the perforations to open the package film.

  6. Be careful not to remove the label from the tank. You will need it to match the tank to the correct slot in the BJ cartridge.

  7. Twist the orange protective cap to remove it.

  8. Do not attempt to reattach the protective cap; instead, discard it along with the protective tape.

  9. Insert the BJ tank by holding it at a slight angle, aligning it with the correct slot. Press down gently on the top of the tank until it locks into place.

  10. Lock the ink tank in place by pressing down on the circle mark on the top of the tank.

  11. Close the printer cover.

  12. The printer will automatically start cleaning the print heads. When the print heads are clean, the POWER light will stay on, indicating that the printer is ready for operation.

  13. Perform another test print to make sure the new ink tanks are performing correctly.
To remove the protective cap and tape from the BJ cartridge
  1. Open the printer's front cover.

  2. Unlock the BJ cartridge by raising the cartridge lock lever. Make sure you raise it all the way up.

  3. Remove the BJ cartridge by holding it by the circles on the left and right sides.

  4. Make sure that the orange protective cap has been removed.

  5. Make sure that the protective tape has also been removed.

  6. Replace the BJ cartridge and move the blue cartridge lock lever until it locks in place.
To check the media:
  • Make sure that you are printing to the correct side of the media that you are using.
  • Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

Dec 17, 2007 | Canon BJC 3000 InkJet Printer

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