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Canon MP830 printer suddenly stopped printing black. Colors AOK. Print carts AOK; print head changed; drivers reinstalled but they are 6.0.6.00016386 dated 6/21/2006. That seems old. we are runingVista on a Dell 530S. The USB cable is now connected directly to a USB port on the computer. It ran fine through a hub before the fault developed but I moved it as part of the troubleshooting.

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  • townsendjojo Aug 24, 2010

    Repeated deep cleaning of new print head 2x.
    replaced large BLK in cartridge, even though it was near full.
    Removed tape at top of cartridge entirely (even though vent hole was open).

    Now AOK - Not sure whether it was really nec to replace print head. This is why I have a laser printer as main go to for what needs doing. Ink jets are too much fun!

    THX for looking at this.

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Follow these steps:
1. change the paper type (in printer options) from plain to "photo".
2. Take out the printer head by pushing in on tab in front, lift up holder and remove head. I soaked it in rubbing alcohol--just enough to cover screens, about 5 min. Rinse with water till clear, dry and reinstall it and try after that it should work.
3. un a printer self-test(review manual) and check results. If no black output, its a printer problem. In most cases, inspect the innards for any possible massive leaks or clogs.
4. Make sure there is nothing covering the jets on the cartridge. Also how long has it been laying around? it might have dried out, and/or expired. On new printers the cartridges have expirations and it will not use them after a certain amount of time. Also try a printer self cleaning.
5. Do a complet printer clean up. The above mentioned steps should help.

Posted on Aug 24, 2010

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Color printing


The printhead has either become too clogged to flush out with with the internal cleaning operation (which uses a LOT of ink), OR, the nozzles are not firing. If after several cleaning operations there is still no significant improvement, you will need to replace the print head. I see this frequently with Canon and Epson, and Brother inkjet printers. Usually, it is due to leaving the printer idle for too long, or removing a cartridge and not replacing it right away. The air gets to the residual puddle of ink in the head and dries it. Also, using compatible or refilled cartridges can risk clogging because the ink formula is not an exact copy of the genuine Canon formula. I recommend using only new Canon carts for replacement, and do not mix Canon with non-Canon carts.

You can find the replacement print head by Google searching "MP830 print head". Prices can vary from around $70 - $90. Changing it out is fairly simple. You only need to lift a lever that holds the head in place. Make certain that it is squarely seated, and then run a few pages of a color document, or do a couple of standard cleaning operations to "prime" the head.

Make sure the hed is NEW and not used or "refurbished". Here is one source on eBay that sells it for $78.00:

http://compare.ebay.com/like/330643273134?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar&_lwgsi=y

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Suddenly stopped printing all colors. Will only


Hi, it could be few things wich you having problem with.

First, how old are the ink tanks, it could be clodged.
Second the print head nozzles are clodged at that places.
Third, the purge unit does not work OK.

First remove all inks out and remove print head. Then on wet cloth, wet it with distiled water, few times press the bottom of print head ( nozzles ), then the 4 circles must change from colour to white. That means that nozzles are cleaned.
Dry head by pressing it on dry cloth.

Put it in, also the inks, and run few times the deep head cleaning. Every time take a look at print pattern.
If the head is to badlly clodged, test pattern would be just a little bit more better.

But now you know if the problem is in head or something else ( purge unit or inks ). The new head isnt so cheap regarding the printer so then the best solution would be to buy new printer.
If you do not want to buy laser colour printer, atleast buy one on wich ink tanks has printhead on. Its slightly costly, but you have one worry less - the print head is changed every time you change the ink.

Hope that helped

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the m/c needs the 5 tank for faxes!Is it a canon cart?The head might be blocked!Go to your printer properties and under maintanace do a deep clean!!Good luck!!

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All brother machine have a one year in parts and labor this machine have a print head problem.

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My canonmp830 printer is not printing in black ink


**Repeat from previous post. Would not print black. I went through all the troubleshooting of cleaning the printhead several times. The Nozzle check (found under Printing Preferences/Maintenance tab) kept coming out without the PGBK section (Black) printed on it. All the colors printed. If your see any of the colors missing, it is probably the same problem---it needs the Print Head replaced.
Part # QY6-0061-010. I was able to find it at Canyon Computer Supplies in Phoenix, but you can also order them via the internet from multiple outlets. Mine cost $59.57 with tax...much cheaper than a new printer. The replacement is very easy...Canon has info on how to do it at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804#SupportDetailAct ...if the link doesn't get you right there, search MP830, Support & Service, then search print head & you should find it. Once you remove all the print cartriges (printer ON), the gray lever on the left side lifts up and releases the print head...which is the unit that houses all the print cartridges. I just put the new print head in, replaced all the ink cartridges, did a nozzle check...and it worked!! I love fixing things myself.

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My mp830 will not print black only color


I had the same problem. I went through all the troubleshooting of cleaning the printhead several times. The Nozzle check (found under Printing Preferences/Maintenance tab) kept coming out without the PGBK section (Black) printed on it. All the colors printed. If your see any of the colors missing, it is probably the same problem---it needs the Print Head replaced.
Part # QY6-0061-010. I was able to find it at Canyon Computer Supplies in Phoenix, but you can also order them via the internet from multiple outlets. Mine cost $59.57 with tax...much cheaper than a new printer. The replacement is very easy...Canon has info on how to do it at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804#SupportDetailAct ...if the link doesn't get you right there, search MP830, Support & Service, then search print head & you should find it. Once you remove all the print cartriges (printer ON), the gray lever on the left side lifts up and releases the print head...which is the unit that houses all the print cartridges. I just put the new print head in, replaced all the ink cartridges, did a nozzle check...and it worked!! I love fixing things myself.

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1 Answer

#5 black ink cartridge skips through the middle occasionally


Replacing the print head
The print head may need replacing if, after all print head and ink tank troubleshooting has been performed:

  • The nozzle test appears broken or to have horizontal white streaks.
  • One or more of the colors is missing from the Nozzle Test.
  • The colors are incorrect on the Nozzle Test.
  • A print head error is indicated on the unit.
  • The printer powers off when the print head is installed.
I hope it helps!!!

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