Question about Zebra LP 2844 Thermal Printer

3 Answers

I just purchased a Zebra LP 2844ps I am trying to use it to print 4 x 6 shipping labels from ebay/paypal. Then ebay shipping program specifically says that this printer is supported. Yet it wont print. Sometimes it does nothing other times it just advances blank media.

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  • sales79191 Aug 24, 2010

    Hello Dan,


    Thank you for your quick response. The printer is in direct thermal. The labels are 4 x 6 with a glossy type wax paper backing. I am not a very technical person so please bear with me.

  • sales79191 Aug 25, 2010

    i think i got it to work. Thank you for your effort. If something goes wrong I will be in touch. Thanks again

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I would first contact Zebra Support- they're the experts and would know if you need to adjust any settings within the Zebra. If they don't know what's going on, get hold of Ebay to see if anyone else has had this problem. If they have a solution, great. If not, you may have a software problem with your computer or a problem with the Zebra, and that could get trickier. I think your best best is to contact Zebra, however, and take it one step at a time. Driver problems can cause this as stated on this web page:
http://help.auctionwagon.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=22
Here is a site with your printer driver, perhaps that would help:
http://www.zebra.com/id/zebra/na/en/index/products/printers/desktop/lp2844.html
Good luck, hope this helps, and thanks for using FixYa.

Posted on Aug 25, 2010

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Did you down load the needed driver to run this printed? One is needed to work it
If not use this web site to get a free download

http://www.zebra.com/id/zebra/na/en/index/products/printers/desktop/lp2844.html

Posted on Aug 25, 2010

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What mode is the printer in? Thermal transfer or thermal direct? If in thermal direct, with transfer type labels, the printer will appear to just advance. If I remember correctly, you can get the current parameters by holding down the button on the top until the unit starts to print. Check all the settings for the correct values. Post them here if you'd like and we can chek them.

Dan

Posted on Aug 24, 2010

  • ABRsvcs Aug 25, 2010

    Verify that the labels are infact thermal paper. If not, you will only get white and no printing. I don't have the user manual handy, but can get it in the morning (it is 8PM now). I will look up the setup sequences for you and try to post them in the morning. If you can get the current setup posted, that would help too.



    Thanks,

    Dan

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