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I have a sonicview 8000HD with an ihub. The wiz config is supposed to find files and fill in ip information when you press search. { can easily open the wz but when I press search nothing happens. I have re-instaled the wiz conffig with the same results. I hope you can help me. Thanks James Heney

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  • BuzzJames Aug 25, 2010

    I am trying to run the program drectly from the modem,
    I stikk have the same problem with the wiz config not doing anything.
    Ihave a lan connection with numbers a lot like yours
    I have a nano 2 hooked up that shows you the network from the modem a lot like another lan connection on my computer. I hope you can heip.

    Jim Heney



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Try this troubleshooting steps. Something to check before you get started with the steps. Make sure you are directly plugged in to the first port on your router (with your computer in 1st port) and modem connection or dsl in the one furthest to left. Go to Start>Run>CMD>ipconfig

Make sure your Local IP is and default gateway of, if not then I am not sure these steps would apply to you as well.

Make sure you have done:
Factory Default file from USB to receiver
Sys Clean file from USB to receiver
Hard reboot (back switch)
Load 206 Bin (for elite receivers only This is June 30th fix)(if your receiver is 360p-June 30th Fix or 8000hd-June 30th Fix is the correct fix file for those receivers with this step)
Hard reboot (back switch)

First step.

1. Connect iHub to receiver

2. Leave Power on, on the receiver, but turn power off from the front panel (so that the time is displayed)

3. Connect ethernet cord to iHub, then directly in to ethernet port on computer, this part is where it is tricky and you might have to wait until you see "limited or no connectivity"

4. Open up the WIZ program, click search until it displays the fields with some sort of info. Once it does, your in luck! Now you need to skip around a little for this next step.

4 1/2. Make sure Static is checked, you should now see the fields able to change settings. Make your settings match below settings.

Local IP: Port: 1920

Operation Mode: Mixed

Make sure USE DNS is checked!!!


Now click on Setting, if it gives you an error after clicking, click setting again until it takes. Once it does, close the WIZ program and follow on to next step.

5. Now that you can see the iHub current info and the settings, now what you want to do is check on the back of your router, this part is crucial... Make absolute certain that your PC is plugged in to the first outgoing port on the router. And now unplug iHub from back of computer, plug it in to the 2nd outgoing port on the router (the ip that the router assigns to this port should be by default.)

6. Open up WIZ program again, and click on Search until it finds your iHub, notice that the settings should read what I typed above? If it does then continue on, if not, then go back and retry until it does!! So now that it says the settings that we want it too, we still see the v82.0 right? Lets get rid of that now.

7. Go to Start>Run>CMD>ipconfig

Now type: ping (if you get a series of replies, we will be able to load 1.4 with no problems at all!) Thats right, you can click thanks!!

8. Now bring the WIZ program back up, and I want you to click on Upload tab, you should be able to at this point, make sure you have extracted the 1.4 bin to your desktop. and then choose that file. You should instantly notice it start uploading with little bars with pretty much no hanging at all.

9. Once it says Completed, close WIZ, then reopen it, notice a new version?

10. Thats it, that should fix the problem

Additional steps to load bin 209 (for elite users only)This is July 11th fix for all 3 receivers(latest fix). You should see Network device connect! after rebooting receiver with iHub plugged in.

Then just put bin 209 on USB stick, upload, reboot, and you should be good to setup all your settings as before - Also, you will now be able to see your IP Config menu again and able to change settings at will.

Posted on Aug 24, 2010

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Not sure if this will help, but I ran across this web page, and it might be of help to you:
It sure sounds like a software problem to me, as you've thought, and I'm wondering if the wiz isn't that much of a wiz. I guess it could also be some glitch in the operating system, not sure. I would contact support and see if they have heard of this problem.
Couldn't find any net forums related to this problem.
Good luck, and hope this helps.

Posted on Aug 25, 2010


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