Question about Whirlpool Duet GHW9150P Front Load Washer

2 Answers

I have a Whirlpool Duet front load washer, model GHW9100LW. Sometimes the water will not drain after a load is finished. This only happens sometimes. When it does, the autolock does NOT work and we end up dumping water all over when we open the door. Also, sometimes the washer will fill up with water when it is empty and turned off. Since we leave the door open to prevent the mildew smell, we end up with a flooded floor. (This problem seem similar to the person with the model GHW9150P so I suspect a possible faulty inlet/water valve). I am trying to get the bottom panel off to check, but am having trouble getting it off). Thanks, Jim

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  • jvogtfamily Aug 24, 2010

    Thank you. If the valve was stuck open, wouldn't it continue to fill? This only happens sometimes and often when it has been off for over 24 hours. Very irregular??

  • jvogtfamily Aug 24, 2010

    I don't have any problem draining the water. I just turn on the drain cycle. I'm still having trouble getting that panel off. There isn't much room to lift it and it's still catching near the top.

  • jvogtfamily Aug 29, 2010

    The washer has not filled with water since I unplugged it a few days ago so I'm not sure if it is the inlet valve or not. It is difficult to troubleshoot since the issue occurs infrequently, but is a real pain when it does!

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  • Master
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It sounds like you may have a combination of two problems. First, the no drain issue. This could be the result of a clogged or restricted drain line preceding the drain pump, a drain pump that has accumulated debris and needs to be cleaned, or a drain pump that is failing. The following link explains how to access the pump the check the pump and clean:


http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade


On some model washers there is no screw off cap on the pump and you will have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Removing the inlet hose for inpsection is recommended on all these washers just to ensure there isn't anything lodged in the line. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.

NOTE: The washer will not complete a wash cycle until the conditions causing the error are corrected. There is usually an error code on the front panel display that accompanies a drainage issue. A "SUD" error can often occure in conjunction with any error code due to air being detected in the drainage system. This can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

The second problem of the washer filling when not in use can be caused by either a water inlet valve not closing properly, or a pressure switch malfunction. The following link explains how to determine WHICH component may be causing your problem:


http://www.fixya.com/support/r3753262-front_load_washer_fills_when_not_in_use


More than likely, your suspicions are correct. The problem more commonly turns out to be a water inlet valve problem. I have inlcuded the steps required to replace the either component, if required.


These are very simple repairs that you can perform yourself without the assistance of a repairman.

If the wash tub is full of water, you may want to use a wet/dry shop vac to pull a vacuum on the drain line and drain the wash tub. This will minimize any potential mess you may have to clean up.

Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.



If you have any questions, please post back and let me know. I hope you find this information helpful.

Posted on Aug 25, 2010

  • Jeff Rockwell
    Jeff Rockwell Aug 31, 2010

    The inlet valve has solenoid controlled diaphragms inside that control the turning on and turning off of the water flow. If one of these solenoids does not seat properly when closed, it can leak by, causing the gradual (and almost undetectable) filling of the wash tub over night. You will usually see water trails marks around the door bellow where the fill tube is.



    Another potential cause is backflow coming from the drain line. This can occur if the drain hose is not high enough off the floor, or if the top of the standpipe is sealed closed and not providing a proper air gap.



    The steps required to remove the lower toe panel to inspect the drain pump are include din the second link I provided you. If youare having difficulty trying to access the screws, you can prop the front feet of the washer up with a 2x4. Once the screws are removed, the panel will drop down, then come off. If the panel sticks, you can lightly tap on each side to knock it free.

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  • Master
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You can drain the water by pulling the drain hose end from where it is installed and draining the water into a basin. Position the basin as low as possible to extract as much water from the machine.

The water inlet valve is likely stuck in the open position when it fills when the machine is turned off.

The bottom front panel can be removed by removing the three screws securing it to the bottom front edge of the washer then lift the panel slightly and pull it forward.

Posted on Aug 24, 2010

  • Jahn27
    Jahn27 Aug 25, 2010

    Then once the screws are removed, pull the bottom of the panel forward then down..

  • Jahn27
    Jahn27 Aug 30, 2010

    The inlet valve is is getting stuck intermittently. Replace them to get rid of this problem. It is part number 8181694 and costs about $50.

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Posted on Jan 02, 2017

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