Question about Zojirushi BBCC-X20 Home Bakery Supreme Bread Maker

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Rotating shaft will not rotate - during the kneading process nothing happens

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Hi,
1) Make sure bread pan is inserted in the machine correctly. 2) Take pan out of the machine and make sure the paddle spins freely on the shaft. ( If not, sealed bearing is frozen and pan needs to be replaced. 3) Keep pan out of machine and start a kneading cycle. Look through the lid window to see if the motor shaft is turning. If not the belt may have come off , snapped or there is something wrong with the motor or curcit board in the machine . Hank

Posted on Aug 25, 2010

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Hi, Take the pan out of the machine and see if you can spin the paddle freely by hand. If yes, that's great. If it's sticking and not turning freely then the sealed bearing may be frozen and failing. Next, keep the pan out of the machine and start a kneading cycle. Look through the lid window to see if the motor shaft is turning. If not, then the belt either fell off, is loose, or has snapped. Motor and belts are located in the base of the machine. Be sure to unplug machine before you check that. Hank

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No, Everything should be done automatically. It seems that the machine did not knead the dough. Two things may have caused this. 1) The paddle is frozen and wont turn. Take the pan out of the machine and see if you can rotate the paddle by hand. If yes...that's cool, if no then the sealed bearing that the paddle rotates on is jammed or broken. Try filling the pan with warm water and let it soak. If after a few times it's still frozen, then the bearing is broken and bread pan needs to be replaced. 2) Belt fell off or is snapped. Keep the pan out of the machine and go to a kneading cycle. Look through the window on the lid and see if the motor shaft is turning. If no... the belt fell off or snapped, or the motor is broken. Good luck..Hank

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