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MP830 suddenly stops printing black. Ink carts AOK, print head changed - no joy

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  • townsendjojo Aug 24, 2010

    Drivers uninstalled, reboot new driver installed - no joy.

    Running Vista on Dell Inspiron 530S -all else appears AOK

    The newly installed driver installed is 6.0.6000 6/21/2006

    System insists this is correct driver. I have been to Canon site and DL driver pkg there. 2006 seems old for Vista here in 2010.

    Colors AOK no grid pattern at ll on test print.

  • townsendjojo Aug 24, 2010

    Cables are connected directly between computer and printer. Previous connection was via USB hub - AOK then until the black stopped. Latest attempts at fix done with cable directly into USB port.

  • townsendjojo Aug 24, 2010

    Any further ideas???

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Please follow these steps to get the problem fixed:

1. change the paper type (in printer options) from plain to "photo".
2. Take out the printer head by pushing in on tab in front, lift up holder and remove head. I soaked it in rubbing alcohol--just enough to cover screens, about 5 min. Rinse with water till clear, dry and reinstall it and try after that it should work.
3. un a printer self-test(review manual) and check results. If no black output, its a printer problem. In most cases, inspect the innards for any possible massive leaks or clogs.
4. Make sure there is nothing covering the jets on the cartridge. Also how long has it been laying around? it might have dried out, and/or expired. On new printers the cartridges have expirations and it will not use them after a certain amount of time. Also try a printer self cleaning.
5. Do a complet printer clean up. The above mentioned steps should help.

Posted on Aug 25, 2010

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The drivers seem to have got corrupted. Please un and re install the drivers as per the link below:
http://www.fixya.com/support/r3559995-installing_devices_on_pcs_and_laptops

Posted on Aug 24, 2010

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1 Answer

Every cartridge prints except black. I have replaced the cart twice and still no joy.It shows as full on my computer. It just won't print.


Unfortunately, it's most likely that residual ink has dried and clogged the black print head. Plan on doing LOTS of cleaning cycles for the Black cartridge only if possible. It will consume lots of ink, so be prepared. After several cleanings and tests (as many as 10) you should see a gradually improving appearance of black. If not, try looking into the ink level counter to make sure it has reset to full as it shouls when you insert a new cartridge. If it is not, you sjould be able to change it. If that does not work, it's likely time for a new printer.

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No blank ink being printed or received by fax.


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Have canon mp830, suddenly will not print yellow, cleaned print head, did allignment. do i need to replace print head?


The ink color cartridge is near empty or defective.

You need to get a new and HP genuine one.

Thank you

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1 Answer

HP Officejet 4315 All-in-one prints color but not black ink. It stopped printing black all of a sudden. Please advize on what to do.


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3eBk will not print. Canon MP780


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1 Answer

#5 black ink cartridge skips through the middle occasionally


Replacing the print head
The print head may need replacing if, after all print head and ink tank troubleshooting has been performed:

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I hope it helps!!!

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1 Answer

Print quality is poor


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Untitled Document Follow this procedure to clean the BJ cartridge print head:
1. Press c755funckey.gif 2. Press c755cleankey.gif 3. Use c755down.gif or c755up.gif to select the [HEAD CLEANING]..
4. Press c755set.gif.
The MultiPASS cleans the print head.

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1 Answer

First, wouldn't print black, now won't print magenta- all new cartridges!


Unplug machinepowercord. Open printer and take all carts out. Plug in power. Machine demands carts. Put new one in: Replace with original ink carts!. When asked push 1 (yes New cart). If you have used thirdparty carts, there could be a prob due to construticon or ink quality. In case there is no bk after 3x cleaning cycles anymore, the head is clogged: This happens because the filter in front of the nozzels is clogged by pigmented ink. DO USE ONLY DYE INK for all types of brother inkjet machines!!!

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