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Emachine W3107, DSL won't connect

During a storm I turned my computer off for several hours. When I turned it back on ...I could not connect to the net via my DSL. I contacted my provider ...went thru all the steps with them ...in the process discovered that my computer was not even recognizing my network adapter. (ethernet) So ..using the same modem I disconnected the ethernet cord and connected the modem to the pc via USB. Great ...I was back online for about 24 hours. Now it won't connect with either ethernet or usb. DSL provider says its MY computer. I've checked my USB ports with other things ...they are working. I can't check on the ethernet port. Also, sometime during all this ...I have lost printer communication ...I can't print anything ...printer is powered and working ..but computer can't find it. HELP!

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  • E-Machines Master
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Hate to tell you this but . . . Turning off your computer isn't much help if you have a stike on phone or power lines not too distant from home.
Even many supposed surge suppressors aren't worth much for protecting electronics.
If you are in a lightning prone area, I would highly recommend the installation of a 'whole house protector' which is installed at your main breaker box.
The cost is typically <$300 US and they come with insurance for (mostly) $25,000 replacement cost.

Unless you go that route, I strongly suggest you actually UNPLUG your system and any other electronic items you value when you get the first rumbles - even then perhaps too late.

With the various failures you describe, I suspect your 'southbridge' chip on the system board is damaged. If this is the case, the board will need to be replaced at a minimum.
After that, you still don't know if memory, drives, keyboard etc. will be functional.

For a description of the typical internal PC layout, look at this:

http://en.wikipedia.org/wiki/Northbridge_(computing)

Posted on May 05, 2008

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Posted on Jan 02, 2017

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