Question about Microsoft Windows XP Professional

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I run full package of microsoft windows xp pre loaded on my laptop. I had to do a system restore because it went up the wall. I have tried to setup Office 2007 but it keeps asking for the product key. It is on the bottom of my laptop (as it was preloaded) but I can only decipher some of the number now. what can I do. I am now disabled at home and cannot afford to pay for another product and this computer keeps me sane. any help or advice. can I key in the numbers readable and put * where the number is unreadable.

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Call Microsoft--give them model and serial of PC and as many numbers as you can. Be advised that this is not free

Posted on Aug 24, 2010

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This copy of Windows did not pass genuine validation


If you purchased the computer with Windows XP Professional pre-installed from a computer-store, then the computer-store is guilty of "software piracy". Call Microsoft (1-800-R-U-LEGIT) and report the store for not selling you a "genuine" copy of Microsoft software.

If you have a brand-name computer (e.g., Dell, eMachines) purchased since 2001, it came with a genuine copy of Windows, and a decal (either on the side of a desktop computer, or on the bottom of a laptop) with a valid 25-character product-key.
Contact that manufacturer, and order a replacement set of the "System Restore" CD/DVD disks. Reinstall Windows using those disks and the product-key.

If you have a "bootleg" version of Windows, you need to follow the on-screen instructions to "get genuine", i.e., use your credit-card to purchase a valid product-key from MIcrosoft.

Or, purchase a Windows 7 Upgrade package from a computer-store, and install Windows 7.

Oct 20, 2010 | Microsoft Windows XP Professional With...

1 Answer

Black Gateway screen Help


I had a problem starting up from the black screen. I went the route of restoring the laptop not know of a possible "common" problem. The following is what I used for my system restore to get my laptop running, perhaps by following the steps to change the bios it might also fix your problem. If anything it doesn't hurt to try at this point.

URL: http://forums.techguy.org/hardware/582490-freezing-during-full-system-restore.html

do these steps to disable SpeedStep in the BIOS Setup Utility and then run System Restore again on your computer.
1. Turn on the computer and begin pressing the F2 key in one-second intervals. If you perform this step correctly, you see the BIOS Setup Utility menu. If Windows loads normally, repeat this step.

2. In the BIOS Setup Utility, press the RIGHT ARROW key to select the Advanced menu.

3. On the Advanced menu, change the Intel SpeedStep setting from Enabled to Disabled.

4. Press the RIGHT ARROW key to select the Exit menu.

5. On the Exit menu, select Save Changes and Exit

6. Restart the computer and run System Restore.

7. After completing the restore, download and install the Critical Update for Windows XP (KB885626) package from the Microsoft Web site.

8. Once the KB885626 package is installed, re-enable Intel SpeedStep in the BIOS Setup Utility.

Jul 07, 2010 | Gateway 7330GZ Notebook

1 Answer

RECOVERING GATEWAY LAPTOP WITH RESTORE DISC WE BOUGHT BUT IT FREEZES WHEN IT GETS TO THE WINDOWS XP HOME EDITION SECTION


I grabbed this from another site. It worked fantastic, give it a try and it might fix your problem, I know it helped me tones after spending nearly 2 days playing with a similar sounding problem as yours.

URL: http://forums.techguy.org/hardware/582490-freezing-during-full-system-restore.html


Gateway Laptop Freezes during System Restore
Had the same problem, turns out it's a well known issue to Gateway and Microsoft it's due to "SpeedStep" and it must be disabled. Here's the chat log with Gateway tech support:

do these steps to disable SpeedStep in the BIOS Setup Utility and then run System Restore again on your computer.
1. Turn on the computer and begin pressing the F2 key in one-second intervals. If you perform this step correctly, you see the BIOS Setup Utility menu. If Windows loads normally, repeat this step.

2. In the BIOS Setup Utility, press the RIGHT ARROW key to select the Advanced menu.

3. On the Advanced menu, change the Intel SpeedStep setting from Enabled to Disabled.

4. Press the RIGHT ARROW key to select the Exit menu.

5. On the Exit menu, select Save Changes and Exit

6. Restart the computer and run System Restore.

7. After completing the restore, download and install the Critical Update for Windows XP (KB885626) package from the Microsoft Web site.

8. Once the KB885626 package is installed, re-enable Intel SpeedStep in the BIOS Setup Utility.

Myself...I am not going to turn SpeedStep back on it caused me enough time and hassle that I don't want to take a chance that it will screw something else up.
Hope that helps anybody that finds this issue too. I got here by Googling but didn't find a fix anywhere on the net until I chatted w/ Gateway. And if the Laptop was not under warranty, they wouldn't have talked to me. Sad that it's a well know issues and one cannot even search their site for "a known issue"
Good Luck!
Mike

Jan 23, 2010 | Gateway 7330GZ Notebook

1 Answer

Have deleted vista off toshiba satelite s2276, deleted all partitions, repartitioned to single large drive, formatted, booted from floppy, win 98 se setup started and working until installing drivers then...


If your system came with Vista pre-installed it is likely there are no XP or eariler drivers available for it, in which case you will have to stick with Vista or Windows 7.

Oct 28, 2009 | Microsoft Windows XP Home Edition

1 Answer

The please wait then welcome and stays at welcome.


1. Try to boot your computer in Safe mode and run a full system virus scan with your anti-virus software, this may fix the problem. The system will boot in safe mode only if its not a major damage to the file. If the system is not booting in safe mode, then perform system restore. Click start>all programs>Accessories>System tools>System Restore. Restore computer to a date where it was working fine.
2. In case the system refuses to boot up at all, then it is recommended to run a repair setup of windows Xp. To run repair setup, boot the computer with Windows Xp bootable CD and on installation screen, press R for repair setup. For detailed steps see http://www.windowsreinstall.com/winxppro/installxpcdrepair/indexfullpage.htm

Mar 22, 2009 | Dell InspironTM 1501 Notebook

1 Answer

Problem in office 2007 setup


HI Deb,
You will need to update windows to service pack3 first. Then once completed click "start" and open "control panel" and then "Add Remove programs-software" Scroll through list of installed software and identify all and only the office related components "select" each component individually then click "remove/uninstall" Remove all previous installed office components, starting with the smallest sized file to the largest, once completed restart your machine and try the office install disk again. See below for service pack three download info and links:

Download the service pack manually You can use Windows Update or the Microsoft Download Center to obtain Windows XP SP3 online. Check for updates on Windows Update loadTOCNode(4, 'moreinformation'); To check for updates on Windows Update, follow these steps:
  1. Visit the following Microsoft Web site: http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com)
  2. Click Express (Recommended).
  3. If your computer is up to date, Windows XP SP3 will be one of the updates that is automatically selected. Click Install. If your computer is not up to date, Windows Update will offer some other updates that you have to install first. Install those, and then repeat steps 1 and 2 to obtain Windows XP SP3.
  4. For Windows XP SP3, review and accept the Microsoft Software License Terms.
Windows XP SP3 will be downloaded to your computer, and the Windows XP Service Pack 3 Setup Wizard will help you install it.
Download the latest Windows XP service pack from the Microsoft Download CenterIf you have problems obtaining the service pack from Windows Update, you can download the stand-alone update package from the Download Center. This page will say that this installation package is intended for IT professionals and developers. However, you can safely download this file. The following file is available for download from the Microsoft Download Center:
Download the Windows XP Service Pack 3 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4)

Jan 23, 2009 | Microsoft Office Professional 2007 Full...

2 Answers

Operating system restore


You can go to this site and create a Vista recovery cd. The instructions are on this page,then you will be able to recovery your Vista OS.:
http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 14, 2008 | Microsoft Windows Vista Ultimate Edition

2 Answers

Having trouble with HP ..Windows XP


I suggest that :
  1. Press F8, choose command line (if you know) and backup any file that you need (copy to an external drive, pen drive, cd or other medium). Please skip this step if you allready have updated backups.
  2. you restore the windows XP with the original cd / dvd, and choose format disk.
  3. remove the cd / dvd when asked for reboot
  4. Restore your data files and update the operation system with Microsoft update.
Hope that helps. Please inform what hp model you have for further help.

Cheers,

Pedro

Aug 24, 2008 | Microsoft Windows XP Professional With...

7 Answers

My recovery CD (gateway 7330gz PC) are no working


I have the same problem with my Gateway 7330gz. My laptop got infected with spywares and it was so annoyed that I have to think about recover the system. So I did it with Gateway Recovery software. I chose the recovery option (press F11 when boot up)from hard drive since my dvd drive was broken. It went well but when it boots up again and Windows XP says detecting and installing the drivers and such, it was frozen haft way through. I turned off power many times to reboot but it kept freezing at that point. I search Internet for help and seen this post. Wonderful! I press F2 to go to BIOS setup screen, use right arrow key to move to Advance menu option. There I use down arrow key to select SpeedStep, hit (-) key to disable it. Then F10 to save and exit, hit enter for OK button. The system boots again but this time it was no longer freezing, the setup process went through ok and continues...I am so happy and type this message so it might help others with the same issue. Thanks

May 23, 2008 | Gateway 7330GZ Notebook

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