Question about Office Equipment & Supplies

1 Answer

I have a Xerox copier Work Centre XE60 that displays E7 error code. I have tried two recommended solutions from Xerox's online support site - the 14 and one where I reinserted the shipping screw and then removed it. I have tried these procedures numerous times and still no luck. History of machine: I bought it from a guy and it made a copy at his house. I took it home to my house and made it made a copy. It then sat for one year in a spare bedroom when I then took it to my classroom where it is now showing this code. I transported it both times without the shipping screw because I didn't know about it. Thanks for your help.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 17,970 Answers

E7-14 ASIC communication error (try clearing by turning off & on… otherwise Main PWB is bad)

DIAGNOSTICS:
- To enter diagnostics: Turn on the power and within 4 seconds press the following sequence: ‘Clear’, ‘Exposure Mode’, ‘Clear’, ‘Exposure Mode’ (Exposure Mode is the button on the far left). The console will go completely blank.
- To enter a code: Select the first part of the code using the copy quantity buttons, followed by the ‘Print’ button, then the second part of the code followed by the ‘Print’ button again.
- To exit diagnostics: Press ‘Clear’ repeatedly or turn the power off.

* To Reset the Drum Count: Open the front door. Then hold down the Copy Contrast Key while closing the front door… continue to hold the ‘Copy Contrast’ button for at least 3 seconds until the 3 Copy Contrast indicators blink and the console comes to ready. The drum count is reset to zero and the machine will run another 18,000 copies before calling J2 again.

**To clear a fuser code:(14) Enter diagnostics, select ‘14’ followed by ‘Print’… exit diagnostics.

***To Clear a U2 code:(16) Enter diagnostics, select ‘16’ followed by ‘Print’… exit diagnostics.
To read Copy Count: Press & hold the ‘Clear’ key… the display will flash the total copy count 2 digits at a time.

Keep in mind that, if this dont work its possible that there have a bad Main PWB.

Hope helps.

Posted on Aug 24, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can fix error code 14-563 on xerox work centre 5755


THE CARRIAGE FOR THE SCANNER IS FOULED UP WITH SOMETHING

Aug 25, 2016 | Xerox Office Equipment & Supplies

1 Answer

Hi, I have a Work Centre XE60 that displays an E7 error code. I have reinserted the shipping screw and removed it, but that didn't clear the code. I have also tried the fix #14 from Serox's online...


In reading your question I thought I wrote it! I am having the same problem with my printer and it, too, happened after I moved it without the shipping screw. Have you been able to fix yours? Thanks, CC

Sep 03, 2010 | Xerox WorkCentre XE60 Laser Printer

1 Answer

My xerox worcentre 103f shows the errors e7 - 15 where can I get a list with the code


The error code e7-15 is a copy lamp problem. There is a list of error codes for the Workcentre 100 series at this link.
http://www.partsdrop.com/pages/XD100inf.html

Jun 10, 2010 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

Error code 14-372


Check connectors on halftone pwb if ok, then replace Halftone PWB

Sep 22, 2009 | Xerox DocuColor 12 Printer

1 Answer

The display screen reads "L3"


that is related to the scanner. Lamp, or cable, and to be honest, it would be much less problem to replace the printer. That is a very hard machine to service and that is a difficult problem and can be very expensive to repair.

May 21, 2008 | Xerox WorkCentre XE60 Laser Printer

2 Answers

Xerox printer xd100


H4 is a power failure code. To reset the error please press in the following order: CLR - AUTO - CLR - AUTO (this puts the unit in tech mode). Enter 14 (as if asking for 14 copies) Press "PRINT" Your unit should reset itself and start working.

Sep 24, 2007 | Xerox WorkCentre XD100 All-In-One Laser...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

112 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75807 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...