Question about HP OfficeJet J4580 All-In-One InkJet Printer

2 Answers

The page's print skew/off alignment. When I try to re-align the cartridges I get "Page Skewed please re-scan" then followed by "Alignment failed". Any suggestions?

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  • garethbowley Aug 24, 2010

    The reset did not sort the problem. How do you suggest cleaning the rollers and how do I access them? How many rollers are there to look for and clean? What would you clean them with?
    thanks
    GARETH

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2 Answers

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  • Master
  • 731 Answers

Hi,

Please try the below resets one after the other (if 1st reset did not work)

Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Partial Reset

  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

Semi-Full reset


  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.

NVM Reset

  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.
Regards
Riztech

Posted on Aug 25, 2010

  • Mohammed Rizwan
    Mohammed Rizwan Aug 27, 2010

    Hi Gareth,

    Please check this link, which describes cleaning roller with pictures.

    CLICK HERE


    Regards
    Riztech

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  • HP Master
  • 4,924 Answers

  1. Disconnect the power cord from the back of the product, and then wait for 20 seconds.
  2. Press and hold # and 3 on the product control panel while connecting the power cord to the back of the product.
  3. Release the buttons when the product turns on. The reset is complete.
this is for to reset the settings ..to factory ..

Posted on Aug 24, 2010

  • 1 more comment 
  • Catalin Turcu
    Catalin Turcu Aug 24, 2010

    http://h10025.www1.hp.com/ewfrf/wc/docum...
    use the info in this hp support page for to make a alignment again ..
    If the issues still goes on ..than the problem is from the rollers..clean them and see to be all in place ..and functional ..cause if the traction is not even ..than the page will behave strange and skew aside..

  • garethbowley Aug 24, 2010

    The reset did not sort the problem. How do you suggest cleaning the rollers and how do I access them? How many rollers are there to look for and clean? What would you clean them with?
    thanks
    GARETH

  • garethbowley Aug 24, 2010

    The reset did not sort the problem. How do you suggest cleaning the rollers and how do I access them? How many rollers are there to look for and clean? What would you clean them with?
    thanks
    GARETH

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1 Answer

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1 Make sure you remove the sticker and transparent tape from both print

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Hello,
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For more information, refer the below hp document.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00442099&cc=us&lc=en&dlc=en&product=441125


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