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I want to know if when you charge the new rechargeable batteries in a wireless mouse should the mouse be switched to the on or the off position.. Thanks.

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Hi,

You can charge it whether it's on or off. I recommend charging it while it's off.

Posted on May 05, 2008

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If it's corded, you may have a short in your cable.

If it's wireless, check to make sure you are using Alkaline or Lithium batteries. Rechargables work great, too. If the batteries are with charge and your mouse still doesn't work, and you see a red beam or blue beam, yet it doesn't work, make sure you have a good mouse pad to use it with.

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Make sure the mouse is linking to the wireless receiver on you have plugged into the computer (there should be a reset button on the mouse to establish a new link).

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Wireless mouse will not connect or respond


Insert the new batteries, making sure that the positive(+) and negative (-) ends of each battery match the polarity indicators inside the battery housing.
When replacing the batteries, you may use
alkaline or other heavy-duty NiMH batteries. Never use an
alkaline with a NiMH battery in a device.
Avoid mixing new and used batteries in a device. Slide the battery cover back into position until it “clicks” firmly into place. Turn on the mouse be sliding the on/off switch on the bottom of the mouse to the “on” position.
The optical sensor, located on the bottom of the mouse, glows red.
6 Just somethings to check, One other thing to take a peek at, on the transmitter look to see is there is a tiny button that may say connect or reconnect. You may need a pen if you have chubby fingers like me.
Hope this helped, please leave a rating,
thank you kindly

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1 Answer

Wrirless keyboard


The mouse or keyboard does not work at all
If your wireless mouse or keyboard is not working properly, check the following:
  1. The mouse is designed to enter a suspend mode after 20 minutes of inactivity. Try to reactivate the mouse by clicking the left mouse button.
  2. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
  3. Restarting the computer may resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
  4. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface.
  5. Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries.
  6. If the receiver is a USB receiver, unplug it, wait for five seconds, and then plug it back in. Wait about five more seconds and then test the mouse and keyboard again.
  7. Reset the keyboard and mouse connections :
Note: The following connection sequence must be completed within 60 seconds.
With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
Note: Some HP computers have receivers built into the front of the computer; such as TouchSmart 700 Series PCs and Digital Entertainment Centers. Look for a small Connect button built into the case. If you have a TouchSmart 500 or 800 Series PC, the receiver plugs into a USB port on the underside of the case and does not have a Connect button - skip this step.

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1 Answer

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Check that there is a battery in the mouse or that it is charged if rechargeable and that the receiver unit is plugged in to the computer. If these things check out contact Dell tech support as it is a new system.

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1 Answer

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Ensure the batteries are new or fully charged, if rechargeables. Then try reconnecting them.

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