Question about Office Equipment & Supplies

1 Answer

Dell V305w Printer Alignment problem. Remove tape from cartridges or check troubleshooting. Press > to continue. Ink cartridges reset, tape removed, trays aligned. HELP!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

In my case this happened with black cartridge out of ink, colour cartridge low; replaced black: had permanent alignment problem, though test print looked OK; wouldn't print black. Replaced colour cartridge, then it all worked OK, straightaway!

Posted on Jan 16, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Dell Photo926 printer. I just changed the color ink cartridge and it is giving me an alignment error stating remove tape from cartridge. There is not any tape on the cartridge. I have ran the...


Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Apr 26, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

Printer cartridge allignment fails repeatedly


'Printer alignment failed' Error Message Displays on the Product

Try aligning the printer again and put the alignment page on the top of the scanner bed printer will align itself make sure the printouts are facing down

'Printer alignment failed' Error Message Displays on the Product

A "Printer alignment failed " error message displays on the product
Follow these steps in the order presented until you resolve the issue. When one of the steps resolves the issue, there is no need to continue troubleshooting.
Step one: Load the correct type of paper
Colored, photo, or used paper can cause the alignment to fail.

1.
Remove all the paper from the tray.
2.
Load unused, plain white, letter, or A4-sized paper with a brightness level of at least 85 into the tray.

NOTE: Look for the brightness level on the paper packaging.

Step two: Align the All-in-One

1.
Press the Setup button ( ).
2.
Press the Down Arrow ( ) to select Tools , and then press OK .
3.
Press the Down Arrow to select Align Print Cartridges and then press OK . The product calibrates, aligns the printhead, and then prints an alignment page.
4.
Click OK to continue.
5.
Recycle or discard the alignment page.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step three: Check the ink levels
Empty or nearly empty cartridges might cause alignment failures. Follow these steps in the order presented to check the ink levels in the cartridges.

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
In the Print Settings area, click Printer Toolbox . The printer Toolbox opens.
4.
Click the Estimated Ink Level tab. The estimated ink levels display in a new window.
Figure 1: Estimated Ink Level window
Illustration of Estimated Ink Level graphic
*
If either of the cartridges is empty or low on ink, continue to the next step.
*
If the ink levels in the cartridges are sufficient, skip to Step five: Clean the cartridges .

Step four: Replace the cartridges
Follow these steps to replace any cartridges that are empty or low on ink.

1.
Press the Power button ( ) to turn on the product.

CAUTION: If the product is off when you open the cartridge door to access the cartridges, the product does not release the cartridges for changing. You might damage the product if the cartridges are not in the dock when you try to remove them.
2.
Open the cartridge door.
Figure 2: Open the cartridge door
Illustration of opening the cartridge door
3.
Wait until the print carriage is idle and silent, and then lightly press down on a cartridge to release it.

NOTE: To replace the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
Figure 3: Press down on the cartridge to release it
Illustration of pressing down on cartridge to release it.
4.
Pull the print cartridge toward you out of its slot.

NOTE: The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used cartridges free of charge. For more information, go to the HP Eco Solutions Web page .
5.
Remove the new cartridge from its packaging.
Figure 4: Remove the cartridge from packaging
Illustration of removing new cartridge from
6.
Use the pull tab to gently remove the protective plastic tape from the cartridge.

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Figure 5: Remove the protective tape
Illustration of removing the protective plastic tape from the cartridge
7.
Slide the new cartridge forward into the empty slot, and then gently push on the upper part of the print cartridge forward until it clicks into the socket.
Figure 6: Install the new cartridge
Illustration of sliding new cartridge into the slot
8.
Close the cartridge door.
Figure 7: Close the cartridge door
Illustration of closing the cartridge door
9.
Try the alignment again.

Step five: Clean the cartridges
Method one: Clean the cartridges from HP Solution Center

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
Click Print Settings , and then click Printer Toolbox . The printer Toolbox opens.
4.
Click the Devices Services tab, and then click Clean the Print Cartridges .
5.
Follow the on-screen instructions to choose the appropriate cleaning level.
6.
Recycle or discard the page that prints.

Method two: Clean the cartridges from the Start menu

1.
Click Start , and then click Printers and Faxes .
2.
Right-click your printer icon, and then choose Properties .
3.
Click Printing Preferences , and then click the Services tab.
4.
Click Service This Device . The Printer Toolbox opens.
5.
Click the Device Services tab, and then click the Clean the Print Cartridges tab.
6.
Follow the on-screen instructions to choose the appropriate cleaning level.
7.
Replace empty or almost empty cartridges.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step six: Reset and relocate the product
A power reset drains power from the product and returns the product to the same settings after restarting. Plugging the product directly into a wall outlet can eliminate any potential power deficiencies that could cause an alignment failure.

1.
Make sure that you have the product turned on. If necessary, press the Power button ( ) to turn on the product.
2.
With the product turned on, disconnect the power cord from the back of the product.
3.
Unplug the power cord from any power strips or surge suppressors, and then plug it directly into a wall outlet, preferably in another room.
4.
Reconnect the power cord to the back of the product.
5.
Press the Power button ( ) to turn on the product.
6.
Load plain white paper into the tray.
7.
Try the alignment again.

#
If these steps resolved the issue , there is no need to continue troubleshooting.
call hp to take advantage of your printers warranty or they can provide you alternative options specially their loyalty program for Out of Warranty printers

hope i help you a bit

Mar 27, 2011 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

I just got new ink cartridges for my Dell V305 and it says that there is an alignment problem that can not be automatically fixed. There is no tape on the cartridges. What to do?


Hi

I believe the the carriage of the ink cartridge had jammed. Open the cartridge door and turn off your printer. Move the print head from left to right and from right to left. Close the printer door and try to print again if the error message disappear.

Please let me know if you need more help

Mar 06, 2011 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

C309a ink level shows low after replacing cartridge with cosco refilled original HP cartridges???


1) remove all the orange tape from the cartridge properly...
2) plug in the power chord directly to the walloutlet
3) unplug the power chord from the back of the printer.. then press and hold down the power button for 30 sec... then release the button.. the plug in the power chord and turn on the printer..
check the ink level...
4) if it does not work press the setup button on the printer >>> press the right arrow and go to Tools >>> clean printhead...
5) after it is done again press setup >>> Tools >>> Align Printer.
after that is done check the ink level again...
if it still does not work follow the next step..
6) unplug the power chord from the back of the printer.. then press and hold the pound(#) and 6 key together.. then withough releasing the button plug in the power chord... after you plug in the power chord release both the buttons... alignment will continue... do not stop the alignment...
after it is done again check the ink level...
7) you can also check the ink level by pressing the setup button >>> Tools >> Display Estimated Ink Levels...
Hope this works for you...

Jan 25, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

Cartridge alignment problem - it says to remove tape from cartridge or troubleshooting. There is no tape on the cartidges.... HELP!


Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Jan 09, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

How do I change the ink cartriges in my printer


1.Turn on your printer.
2.Lift the scanner base unit.(The ink cartridge carrier moves and stops at the loading position unless the printer is busy.)
3.Press down on the ink cartridge lever to raise each ink cartridge lid.
4.Remove the old ink cartridges.
5.Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier.(Make sure to take off the sticker and the transparent tape from the back and bottom of the new cartridge.)
6.Snap each lid closed.
7.Lower the scanner base unit until it is completely closed.

Enjoy printing...

Sep 14, 2010 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

Dell v305w Alignment Error


You should have the option to print an allignment page, try that.

Hope this helps!

Feb 05, 2010 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

Just installed new cartridges. won't align


Ink may be new, but their nuzzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it and the nuzzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nuzzle is blocked. To be very sure of this, place nuzzle in a plate/saucer with a bit water so that the nuzzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nuzzles, the procedure may be repeated over to get results.

Dec 14, 2009 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

HP 5510: "Press OK to print Align Page" appears permanently, even after performing the alignment. Fixya advised removing power to reset the printer, but that doesn't help. I removed and reinserted ink...


Hi,

To simply bypass alignment, do the following:
Press and hold the Setup button.
Press the Up Arrow button. The printer should be ready to print.
If print quality is unacceptable after bypassing alignment, troubleshoot the problem as follows:
Make sure the printer is loaded with clean, unused, white paper. If the paper is not feeding properly, check the paper path. Click here to see how.
Remove and inspect the cartridges. Click here for instructions. If the cartridges are new, make sure the protective tape covering the nozzles has been removed.
Reinsert the cartridges into the printer. Press Enter to align the cartridges again if prompted.
If the problem continues, check the cartridge ink levels. Click here to see how. Both cartridges must have ink in them for successful alignment, so replace empty cartridges.
Watch the area inside the front of the printer as the alignment procedure runs. You should see a blue light below the cartridges as they move back and forth. If you do not see the blue light, click the link at the top of this page to contact HP. The printer needs to be serviced.
Compare the alignment page produced by the printer to the illustration below. If any of the colors are missing, run the Clean Print Cartridges utility. Click here for instructions.
Abbildung 1: Alignment page

If the problem continues, clean the contacts. Click here to see how.
If none of the steps above solve the problem, replace the cartridges or have the printer serviced. Click here to see how to decide whether to replace the cartridges or service the printer.

Let us know if that was helpful,

Thanks

Shiv.

Aug 23, 2009 | HP Officejet 5510 All-In-One Thermal...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

1,564 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75197 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...