Question about Canon Powershot SX110 IS Digital Camera 9.0MP
Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Posted on Aug 24, 2010
Your camera probably has a lens error on it. The only way to fix these correctly is to get them serviced. There are a few places out there to fix these, for the Canon Powershots the one that most go with is: www.camerasandparts.com All they work on are the Powershots and they do excellent work at a great price. There's also Canon for service but they are oftn double or triple the price for just the repair. The site I gave you is excellent for these. I hope that helps you.
Posted on Oct 24, 2010
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Posted on Jan 02, 2017
For that camera that died, here are some non-intrusive simple fixes that you should try before throwing in the towel. Copied this first post from somewhere. It was a fix for a Canon A520, but am not sure if it would work for other cameras with the same problem? For those of you with a camera that will not power up or turn on, especially if this occurred after a power interruption with your lens extended, please give it a try. If you do, please leave a comment on specifics like your camera make/model, and whether it worked for you or not.
"DEAD CAMERA, LENS OPEN-If the batteries run down completely while the camera is still open, it may not start up again when new batteries are installed. But if you remove the memory card, then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time."
OK, so the above didn't work. Next thing to look at are the batteries themselves. Are you using alkaline batteries, or worse yet those "Super Heavy Duty" batteries? If so, betcha we've just discovered your problem. Alkaline and regular "super heavy duty" batteries just don't have the power for more than a few pics in a digital camera. Some may even have problems just powering startup of the camera. It doesn't matter if they're new, and right out of the package. Digital cameras for the most part should only be used with rechargeable NiMH batteries (if you still have your instruction manual, open it to the "batteries" section. Pretty sure you'll see a statement similar to what I've just said). Most retailers sell NiMH batteries for around $7 for a package of four (about $15-19 for the batteries with charger). Keep in mind they'll save you big bucks in the long run over alkalines, AND they'll last for at least 100 pictures per charge (and probably many many more). You'll be very pleased with their performance, and may slap yourself for not buying them sooner. When at the store, look on the package for a power rating of at least 2500 mah.
OK, so maybe those newfangled batteries didn't fix your camera, don't give up just yet. The next thing to check is that your batteries are actually making contact with the battery posts, and that these posts are clean. If not, bend the posts up/down a little, and maybe clean them with a little rubbing alcohol on a Q-tip.
The next thing to try is examine both the battery and flash card door. There's usually a little switch on both doors (note some SD card doors do not have this switch) that activates when the doors are closed. If they don't, the camera won't start to prevent damage to the flash card or camera startup sequence. For most cameras its usually a little piece of plastic on the door that pushes in on a pin switch when the door is closed. Closely examine both doors to try to identify these switches. A lot of times that little plastic nib wears down or breaks off, but can easily be jury rigged with a small glued-on replacement.
If you've tried all of the above and still no luck, the problem is then likely to be internal to the camera. Am planning on posting sometime in the future some likely things to check, hopefully with a pictoral guide. One example would be that if your camera uses Compact Flash, check to make sure all pins are present and aligned in the card slot (if bent, simply unbend/straighten them with a skinny "jewelers" screwdriver, then insert the flash card for final realignment).
As before, if one of these simple fixes worked in your particular case, please leave a comment on your camera's make, and which fix worked.
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Posted on Feb 19, 2009
The menu on the camera controls the date and time stamp. Turn on the menu i camera mode, there are three choices, Camera, Settings and customize. Time stamp should be in the middle menu. Look for time settings and turn it off. All pictures have time and date always. The time/date stamp just makes it visible in the image.
Posted on Mar 20, 2010
It is very easy to fix it.
For this, your camera has to be disassembled and collected together again by an authorised repairer.
Its prize changes from one Service Center to another.
Please ask if they can give you an acceptable prize.
Posted on Apr 13, 2010
Here is a site that discusses things you can try to fix this for free. They do a much better job than I could, and they let you know the risks and steps to take, in order. Try this first, you might get lucky- they say 50% of stuck lenses or lens errors can be fixed.
Don't worry, this is a huge problem with extendable lenses, due to their construction with small, plastic gears that are easy to break with a bump or fall, or obstruction while extending.
Posted on Apr 18, 2010
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