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Old purchase for zreward one card

I tried to enter an old purchase on the forgot section of the reward zone, i entered the wrong amount and tried to fix it but now it is rejecting it. What should i do?

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Hey malicefent66,

Once a purchase has been added to your account online, you will need to contact a Reward Zone® agent directly in order to make any necessary corrections. You may always call our toll-free hotline at 1-866-793-9663, or submit an e-mail request by visiting and clicking on the "Contact Us" link at the bottom of the page.

Please make sure to include in any e-mail submission the Customer Service PIN number from the purchase in question, since Reward Zone® agents will require this in order to ensure the your account is properly awarded. You should be able to find the PIN number at the bottom of your store receipt, just beneath the total and payment type.

Additionally, please keep in mind that you can generally obtain faster assistance over the phone, as e-mail can often take 1-2 business days to obtain a response.

Hope this helps you out.

Go Ahead. Use Us.

Posted on Jun 02, 2008


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so, to know the puk code, contact your customer service number from your friend mobile, and ask for the puk code..
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Now contact your service provide, they will give you a code, for unblock the sim. Don't try to enter wrong code if you enter wrong code more than two times your sim will be rejected.
If your sim has already rejected, than also contact your service provider, they will exchange your rejected sim with new sim(new sim with same number,same balance and same services).

please rate this post.

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My sim card is rejected as i have entered wrong pin code please help me it was also asking for puck code but i have entered imaginary no.


If u have entered a wrong PUK no. less than 10 times, then u can contact customer care and get the PUK unblocking code (its free). Remember each sim card has a different unblocking no.

If you have entered wrong PUK no. 10 times or more, then this SIM card is blocked and will have to be replaced by a new one. You need to visit any airtel franchisee, purchase a new sim, and they will delete your old sim card details and add the details of new sim card into their system. A new sim probably costs around 245/- (i think, though don't remember when i purchased it last). You need to carry old sim card + ID proof + any airtel bill (if postpaid, may get required).

If your connection had been a Postpaid with regular payment history, I would have applied a different approach

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Pin code blocked and then sim card rejected


You can obtain the puk code by contacting your phone service provider.

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Hey digital2,

Depending on the kind of account you're referring to the process may vary. If you originally placed the order for your TV online and arranged for in-store pick-up, you'll need to visit and click on the "My Account" option at the top of the page. Once you've done so, you'll be prompted to enter the e-mail address and password you used when you placed the online order to view your purchase history.

On the other hand, if you are referring to a Reward Zone account and would like to review the points that you've earned (or award purchases to your account), you'll need to visit instead. On the main page there will be a section for you to enter either your Reward Zone® membership number or e-mail address and password. Completing those forms should give you access to your Reward Zone® account.

If you are referring to a Best Buy™ credit card however, you'll need to visit and click on the "Credit Card" link at the bottom of the page. The next page that loads should give you an option to choose which type of card you have, and you’ll want to click on the "Manage Your Account" option. A new internet browser window should open when you do so, and bring you directly to our partner's website where you can view your account history and details.

If none of these suggestions help, you may wish to contact a Consumer Relations representative at our toll-free hotline for more information. The number you'll need to dial is 888-BEST-BUY (888-237-8289), and let the operator know that you have a store policy inquiry.

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Hey anaogibb,

If you've forgotten to add a purchase to your Reward Zone® account, there a couple of different options that you can use to make sure you receive points for your purchase.

The first option is to visit and log into your account. On this website there should be a link on the account maintenance page that says "Report Missing Purchases." Simply click on this link and enter some information from your store receipt when prompted, and the points should be awarded to your account within two to three business days. Unfortunately, you won't be able to apply your Reward Zone® card to purchases made online with this option - it only applies to purchases made in a brick-and-mortar Best Buy™ store.

Alternatively, you may always contact a Reward Zone® agent directly by calling out toll-free hotline at (866)-793-9663. Agents are able to apply points to your account for purchases made at your local store or through

If calling isn't convenient, you can also send us an e-mail by visiting and clicking on the "Contact Us" link at the bottom of the page. Simply fill out the e-mail submission form on the following page, and we can generally provide you with a response and assistance within one to two business days.

Hope this helps you out.

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Greetings Jerrynl,

There are two options you have to add this purchase. The first is to utilize the self service online client at Your other option is to call 1-888-BESTBUY and ask for the Reward Zone®­ department. I would caution you to remove the PIN from your above post for privacy reasons.

I hope this helps!

Go Ahead. Use Us.

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