Question about Computers & Internet
I tried to enter an old purchase on the forgot section of the reward zone, i entered the wrong amount and tried to fix it but now it is rejecting it. What should i do?
Once a purchase has been added to your account online, you will need to contact a Reward Zone® agent directly in order to make any necessary corrections. You may always call our toll-free hotline at 1-866-793-9663, or submit an e-mail request by visiting www.Bestbuy.com and clicking on the "Contact Us" link at the bottom of the page.
Please make sure to include in any e-mail submission the Customer Service PIN number from the purchase in question, since Reward Zone® agents will require this in order to ensure the your account is properly awarded. You should be able to find the PIN number at the bottom of your store receipt, just beneath the total and payment type.
Additionally, please keep in mind that you can generally obtain faster assistance over the phone, as e-mail can often take 1-2 business days to obtain a response.
Hope this helps you out.
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Posted on Jun 02, 2008
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Posted on Jan 02, 2017
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