Question about Dishwashers
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
there is no solution for it because of its design. i have same GE and same problem. It is happening because top rack is right front of the detergent cup and it is not opening 180 degree while it is washing. it opens only 15 or 20 degree and water just doesnt get in there as much as suppose to be because only water can get in there from the bottom sprayer arm because detergent cup lid is not allowing water to get in the cup from middle and top sprayer like any other dishwasher! i called them so many times and they are just jerks! they blame anyting about my house but their dishwasher. their tec. showed up 4 times and they just keep blaming hot water temrature etc. water temprature doesnt matter if water cant get in the detergent cup, right? but they dont want to admit that because they are like programed robots to give you same answers and just blame you but GE dishwasher. please fill out complain form with Consumer Complaint Department. you should be able to find their address and web site on the internet. Please do so, maybe we can get refund or replacement or something. Never ever buy GE again. Just get a Bosch.
Posted on Apr 10, 2009
SOURCE: detergent stays in the dispenser
Clean and dry your dispenser prior to filling with detergent.
Use only fresh detergent.
Do not place anything ie. cookie sheets, cutting boards in the path of the water obstructing the dispenser.
Do not allow anything to fall between the racks and stop the spray arms from turning.
Always turn the hot water on at the sink prior to starting you dishwasher they use less than 2 gallonsof water in the initial cycle and they require 120 deg f water. Unless you have hot water recirculation in your home.
If you have low water volume or low water pressure due to bad impellor or windings in circulation pump. The water volume or pressure will be insuficient to reach the dispenser.
Posted on Mar 31, 2009
I did the same thing with my Maytag dishwasher, several times actually, before realizing I was putting blue dish soap in the rinse aid compartment which then wouldn't empty. Then my Maytag started making ominous noises during the rinse cycle (appliance guy said it was "cavitation" noise).
Appliance guy wanted to replace the whole detergent/rinse aid compartment but since he told me the noise was probably caused by the dish soap stuck in the rinse aid compartment, I decided to try to get rid of it first. Here is the method that worked for me; it took most of a day but saved me parts & labor:
1. Get some white vinegar--I used nearly a quart.
2. Fill the rinse aid compartment to brim with the vinegar (overfill) but don't put cap on
3. Raise the dishwasher door slowly until the vinegar drains into the lower part of the chamber (at least this is how my Maytag worked)
4. Agitate the contents as best you can by rapidly shaking the dishwasher door up & down.
5. I also used a small plastic medicine dropper jammed into small openings on each side of the rinse aid compartment to agitate the vinegar by squeezing air into them.
6. Drain the compartment by closing the dishwasher door (move it to full vertical)--vinegar will drain into the bottom of the dishwasher.
7. Repeat above steps a couple times, then fill again w/vinegar, put the cap on and let it stand for awhile. Then drain and repeat the whole routine several times.
8. Blue-colored vinegar will come out which is a good sign (or whatever color your dish soap was).
9. After awhile, I started pouring generous amts of very hot tap water thru the rinse aid compartment, alternating with white vinegar. (No reason you can't use hot vinegar also.)
10. Eventually, all the blue stuff came out & the see-thru levels of the rinse aid compartment were completely clear/empty.
11. Run the dishwasher (I decided to not put any rinse aid in). I got some overfoaming (from the washed out soap) the first time I ran it which I probably could have remedied by adding more vinegar & possibly salt, but the noises were gone!
I just ran the cleaned out dishwasher a 2nd time & it was back to its quiet self with no overfoaming.
Takes some patience but hey, beats a big repair bill!!
Posted on Apr 30, 2009
I had this problem myself and the purge solution listed above did not work for me. There was just so much gelled and hardened junk in the dispenser container, it would have forever to clean out. Additionally, I think it could have had the chance of damaging the pump. Here is what I did instead:
* Remove power to the dishwasher (via circuit breaker or pull plug under sink).
* Take all dishes and bottom rack out of the dishwasher.
* Close dishwasher door.
* Remove bottom 2 screwbolts with a rachet.
* Open dishwasher door.
* Put a small box that is big enough to hold the panel while the door is opened.
* Remove screws holding inner door to outside panel. Don't remove the screws heading into side of door itself. Also, there are 2 screws near the latch that you don't want to take out...just loosen them and you'll see they don't behave like the other screws.
* The panel will separate from the door, BUT there are 2 ribbon cables connecting them. Have someone hold onto the door...so it won't pull up hard on the ribbon cables.
* GENTLY pull back and forth (side to side) on the white ribbon cable on the door. It will come off with a connector.
* Use a small flathead screwdriver to gently press the tab in on the blue connector and gently pull the blue ribbon cable straight out.
* Remove panel completely and put aside.
* Gently close dishwasher door. It will want to fly up since it doesn't weigh as much.
* Look for a red/green cable from the detergent container (detergent level sensor) and disconnect it.
* Open dishwasher door and take off detergent cap.
* Have someone hold onto the detergent container from the other side and un-twist the detergent locking ring (the item you normally screw the cap into). You can use your hands or put a cloth over it and gently remove with channellock pliers. The detergent container will now be free, but connected to a rubber tube that leads to the detergent dispenser pump. It will easily disconnect by pulling the container away from the tube/pump. The container is now free!
* Shake the living hell out of the detergent container over a trashcan. Mine had tons of white and blue gel in it. Once you remove most of the gunk, bring it under the faucet in the sink and rinse with warm/hot water. Shake, rinse, empty, shake, rinse, empty. The hole where the detergent comes out should be 100% cleaned out. Use the handle of a small paintbrush (or something) to push the hardened gunk out of the hole. Be sure the container is totally cleaned. Take your time on this.
* Put everything back in reverse order. The only thing I did differently is putting the door panel back on the door: Close door, reattach container & cable, bring over panel and re-attach ribbon cables, hang panel on the top two white plastic blocks that you loosened the 2 screws by the latch with earlier. Then screw on the bottom 2 door screws (do not tighten until all screws are put back in place). Put all screws back...don't overtighten.
* Re-apply power and you should see the 'Add detergent' light come on. That's a good sign!!!
* Put in fresh detergent and you should be good to go.
* Lesson learned: DON'T mix enzyme and bleach based detergent ever again!
This was easier than I thought it was going to be...and didn't waste electricity, water, or time based on the purging method. After all, if it is clogged, you can't purge it. Enjoy!
Posted on Jun 19, 2009
There is a rather delicate mechanism which controls that soap door. Often this is the first part of a dishwasher to cause trouble. Instead of using the powdered detergent in the soap holder just pour the measured amount into the floor of the machine.
Once you have used up the powder, you might wish to consider a tablet which also just gets tossed.
Posted on Sep 18, 2009
Tips for a great answer:
Oct 13, 2013 | GE Dishwashers
Jan 24, 2013 | GE 25 in. PDW7380JSS Stainless Steel...
Jan 23, 2013 | GE GSM1800NWW Spacemaker 18" Built-In...
Oct 04, 2010 | GE Dishwashers
Jul 09, 2009 | GE 24 in. Profile PDW9880JSS Built-in...
Jul 05, 2009 | GE 24 in. Profile PDW9880JSS Built-in...
Mar 31, 2009 | Kenmore 24 in. 16492 / 16494 / 16499...
Nov 08, 2008 | GE 24 in. GSD6660GSS Built-in Dishwasher
Apr 20, 2008 | GE 24 in. Profile PDW9880JSS Built-in...
128 people viewed this question
Usually answered in minutes!