Question about Office Equipment & Supplies

2 Answers

When installing deskjet f2180 comes up fatal error 2902 and MSI.dot4wrp

Posted by on

  • 8 more comments 
  • Anonymous Jun 16, 2008

    I'm having a similar error when installing the HP All-in-one C8180. The error code that shows up for this printer is:

    Module C:\WINDOWS\system32\hpbmiapi.dll failed to register. HRESULT -2147221164. Contact your support personal.

    Please go to for troubleshooting information about “Fatal Error” and “MSI.dot4wrp”

    HP doesn't seem to have a fix for it.

  • Anonymous Sep 16, 2008

    trying to install software HP All In One printer C7250

  • Anonymous Oct 13, 2008

    Same problem with D7460.

  • Anonymous Oct 26, 2008

    I have the same problem, when i try to install my new c500 all-in-one printer. HP does not seem to have a solution, What kidn of garbage i sththa, you pay good money for a product and you can't install it, so i am bringin it back.

  • Anonymous Nov 06, 2008

    Same thing here. I am going to have to return the printer as this seems to be an ongoing issue which HP seems powerless to fix.

  • parishclerk Nov 26, 2008

    When installing from CD or downloading direct from HP following happens.

    A Fatal error during installation message displays and includes the text Error 1935 . The rest of the text in the message varies.

    I should add I have installed exactly the same printer from a CD at home without any difficulty AND have tried installing on this PC using the same CD without success.HP seem powerless to help and some of their technical support solutions are so complicated as to be laughable.


    Ken Williams

  • Anonymous Nov 27, 2008

    hola tengo el mismo problema con la deskjet f2180 pero yo si lo puedo instalar en win xp pero no puedo en vista

    en vista me sale ese error error 2753 fatal error msi.dot4wrp



  • Anonymous Jan 21, 2009

    try to install HP 4500 on a windows XP system - gives same "fatal error" 2753 - MSI
    now already working trying for several hours - nothing else to find on HP (21 jan 2009)
    help -

  • Anonymous Jan 24, 2009

    getting the error message msi.dot4wrp

  • Anonymous Apr 16, 2009

    this is happening to me too



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The same problem occured with my new C7280 All-in one. Tried to install on another PC and this worked. So it seems there is a problem in the Windows software System32 on the first PC (both XP).
Of course the HP software is should be able to solve this...

Posted on Nov 07, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Try doing a "windows repair" could be that some files in the sys32 folder is corrupted

Posted on Nov 18, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

All lights blinking Deskjet F2180

Welcome to FixYa!

I assume that the "Start Copy Black" light and "Start Copy Color" light is also blinking.
The product has a fatal error or the scanner bar is unable to move.

Reset the printer:
  1. With the power on, disconnect the power cord from the rear of the product.
  2. Wait 30 seconds.
  3. Reconnect the power cord to the rear of the product.
  4. Press the Power button to turn on the product.
  5. Wait until the Power light stops blinking. The reset is then complete.

Solution two: Make sure that the control panel overlay is installed correctly If the control panel overlay, or bezel, is incorrectly installed, the product might indicate a false error condition. If the product has not been set up before, ensure correct installation of the control panel overlay. NOTE:
If you already installed the control panel overlay, and your printer has been working for some time, do not attempt to reinstall the overlay. Press firmly on the overlay to ensure proper installation of the overlay adhesive or pins.
I hope this helps.
Thank you for using FixYa.
Keep me posted.

Mar 31, 2011 | HP Deskjet F2180 All-In-One InkJet Printer

1 Answer

I cant install my deskjet f2180 all in one series printer. every time i do the installation almost finishing it, a window pops out saying fatal error. MSI.DOCPROC. please help me. i need tu use my printer...

Try downloading the driver from the HP WEB site.
You can download the HP printer drivers from their supportWEB site. Please click on this link and select your model printer to download:-

Feb 12, 2011 | Computers & Internet

1 Answer

Fatal error during installation

This could be issue related to Service pack, Windows Installer and also with Admin rights on the PC

TRy this Document :

Jun 22, 2010 | HP Deskjet F2180 All-In-One InkJet Printer

1 Answer

Error message 2753 MSI.dot4wrp message when trying to install HP Photosmart c4480

I had the same problem. I tried to install my new HP Photosmart 8550 printer onto my HP desktop, I am running on Vista 64 bit. Kept getting fatal error MSI.dot4wrp40 over and over again. Upset that my Windows installer was corrupted. I search the internet for this error and realized that this only comes up with NEW HP Printers and scanners. I went to Epson's website and downloaded a driver for one of their photo printers and downloaded the driver for the Epson Stylus Photo1400 Vista 64 bit driver, and guess what it installed I went and bought this printer and I am up and running again. Sorry HP I am jumping ship. The week before I tired to install this HP printer, I installed Print Shop Pro Publisher 23, Blackberry desktop, and Canon digital utilities which in fact all use Window Installer. All installed with no problem, and they are all working. I believe this error message has to be a conflict between HP and Microsoft's 64 bit OS only.... Google THIS ERROR and you will notice only HP comes up.

Dec 29, 2009 | HP Photosmart C4480 All-In-One InkJet...

1 Answer

Fatal error MSI: DOT4WRP

Very simple.Insert the printer installation software cd
First right click your cd drive and select open then go into the folder called util.
Then go into the folder called "CCC".
In that select uninstallation l3
once this uninstallation completes.
go into Local Disk C:\program files\hp\
and delete the digital imaging folder as much as can be deleted.
restart the computer.
goto and download the software for officejet 6500
After downloading it run it and when the type of uninstallation comes select advanced.
Next select custom installation and uncheck.
hp updates.
Hp Customer Participation Program
Hp Web Printing.
click on next first select usb installation and click on next(irrespective of whether it is a usb or wireless connection).
click on next and dont plug in the usb cable.
at the bottom there will be a box that says check this box if you want to connect your device later.
click on next.
the installation will finish.
Now insert your printer software installation cd and click on add a device or install and now you can choose your type of printer connection and your issue will be resolved.

Apr 21, 2009 | Xante Accel-a-Writer 4G Laser Printer

1 Answer

Can't install drivers for Vista Home Premium

I would suggest you to go for restoring the system to a good known configuration.
Do a System Restore..
Otherwise more info on such issues can be get on Microsoft Article:

Jan 07, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Missing msi.dot4wrp

Fatal Error during Installation - MSI.dot4wrp01

Try this link. I was able to resolve this with this solution.

Nov 23, 2008 | HP Office Equipment & Supplies

2 Answers

Fatal error msi.webreg

hmm..did you run disk clean and defrag, after uninstall?

Jun 16, 2008 | HP DeskJet F380 All-In-One Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

896 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

8046 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

78919 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides